Black Screen
last night my iphone6s is OK when i go to sleep but in morning, there is nothing on display (just black), I try to restart, but fail. What can I do now…
iPhone 6s, iOS 9.3.1
last night my iphone6s is OK when i go to sleep but in morning, there is nothing on display (just black), I try to restart, but fail. What can I do now…
iPhone 6s, iOS 9.3.1
Hi amshohag,
Welcome to the Apple Support Communities! I'm sorry to hear that you are having this issue with your iPhone. If your iPhone isn't responding or starting up successfully, you may find the troubleshooting steps outlined in the following article helpful:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
Regards
i try to follow it but till my phone show black. my phone synchronize with my laptop (windows), when its start backing up than stuck. i m from Bangladesh and my phone is collect from Hong Kong October 2015. please help
I'm sorry, I'm a bit unclear on exactly what you are seeing, and what happened when you followed the steps in the linked article. Could you provide a bit more detail?
Thanks
Thanks for your replay.
i think my phone display is not working. just black. it sync with laptop ...charging, but display is black.
Hi amshohag,
Given your description of the issue, if your iPhone appears to still be active even with the screen black, you may want to see if the Screen Curtain function may have been accidentally turned on (an Accessibility feature that darkens the screen for people with vision impairments). You may find the following section of the User Guide helpful:
Turn the screen curtain on or off. Triple-tap with three fingers. When the screen curtain is on, the screen contents are active even though the display is turned off.
Use iPhone with VoiceOver - iPhone
Regards
Black Screen