Thunderbolt display intermittent condensation

Question

Level 1

17 points

Thunderbolt display intermittent condensation

Hello,

Yesterday I had some condensation inside of my thunderbolt display, it is a mark of white colour and looks a bit like steam or water.

It is not the first time it happens.

Does it mean that there is something wrong with the device, like not sealed properly or something, does it happen with all displays?

I still have warranty so I wonder if it is worth going to Apple store with my display. The problem is that it usually lasts for few hours and then it disappears. How am I supposed to walk to Apple store if my display looks ok?

Please help

Thunderbolt Display-OTHER

Posted on Apr 18, 2016 8:29 AM

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Answer 1

tbirdvet

Level 6

13,665 points

Apr 19, 2016 3:16 PM in response to Almightyfly

Not sure it is condensation. The glass screen is only held on by magnets so it comes off and the LCD screen can be cleaned. Moisture is usually not an issue. I've had mine for 3 years and no issue. You may have an issue with the LCD so Apple will have to repair. I has a similar issue on a previous iMac which Apple repaired under warranty.

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Answer 2

Almightyfly Author

Level 1

17 points

Apr 23, 2016 9:16 AM in response to tbirdvet

LCD? Is it possible?

It appears on the screen even if display is off. It usually lasts only short time and then it is gone. Plus all the pixels and everything seems to be totally fine.

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Answer 3

Apr 24, 2016 1:31 AM in response to Almightyfly

I had a small amount of condensation appear on my screen a short while ago but disappeared quickly. Not happened since. I'm no expert but could be caused due to ambient temperature and home heating systems mainly in winter when rooms get cold before heating comes on! and then warms up.

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