gerry011

Q: Mac Kernel Panic

Hi,

 

I am working with a user who has gotten kernel panic and I was able to get a report, but I do not know how to read it.  If anyone could assist it would be greatly appreciated.

 

Anonymous UUID:       28CFE41F-7DE5-BC34-9676-848714F1E4A8


Wed Apr  6 10:53:50 2016


*** Panic Report ***

panic(cpu 2 caller 0xffffff8003817cc2): Kernel trap at 0x000000040011bb10, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x000000040011bb10, CR3: 0x00000003b29f107f, CR4: 0x00000000001627e0

RAX: 0xffffff803a3ef000, RBX: 0xffffff80240dd000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

RSP: 0xffffff81ec23bb78, RBP: 0xffffff81ec23bbc0, RSI: 0x0000000000000002, RDI: 0xffffff803a1fe400

R8:  0x00000000000002a7, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff8007ad0000

R12: 0xffffff8003f12f48, R13: 0xffffff8003e29750, R14: 0xffffff803a1fe400, R15: 0xffffff803a62ec80

RFL: 0x0000000000010282, RIP: 0x000000040011bb10, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x000000040011bb10, Error code: 0x0000000000000010, Fault CPU: 0x2


Backtrace (CPU 2), Frame : Return Address

0xffffff81ec23b820 : 0xffffff800372bda1

0xffffff81ec23b8a0 : 0xffffff8003817cc2

0xffffff81ec23ba60 : 0xffffff8003834b73

0xffffff81ec23ba80 : 0x40011bb10

0xffffff81ec23bbc0 : 0xffffff7f857a1a58

0xffffff81ec23bc00 : 0xffffff7f857b0b95

0xffffff81ec23bc30 : 0xffffff7f857a2469

0xffffff81ec23bc50 : 0xffffff7f85807a78

0xffffff81ec23bc70 : 0xffffff7f857a22cc

0xffffff81ec23bca0 : 0xffffff7f857b06a1

0xffffff81ec23bd00 : 0xffffff8003cb6a71

0xffffff81ec23bd50 : 0xffffff8003cfe175

0xffffff81ec23bdc0 : 0xffffff80037e26be

0xffffff81ec23be10 : 0xffffff800373000c

0xffffff81ec23be40 : 0xffffff80037149f3

0xffffff81ec23be90 : 0xffffff800372531d

0xffffff81ec23bf10 : 0xffffff80038031ea

0xffffff81ec23bfb0 : 0xffffff8003835396

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7f85786000->0xffffff7f857f4fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f83f24000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f848a7000

         com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[F6346970-2B85-3F39-92FA-3CC28 AEF9F89]@0xffffff7f85803000->0xffffff7f85862fff

            dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f84736000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f83f24000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f848a7000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7f85786000


BSD process name corresponding to current thread: com.apple.WebKit


Mac OS version:

14D131


Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide:     0x0000000003400000

Kernel text base: 0xffffff8003600000

__HIB  text base: 0xffffff8003500000

System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)


System uptime in nanoseconds: 33580111004549

last loaded kext at 6674252671174: com.apple.filesystems.smbfs  3.0.1 (addr 0xffffff7f85e06000, size 389120)

last unloaded kext at 136569227145: com.apple.iokit.IOAHCIPassThrough  1.0.3 (addr 0xffffff7f84ae5000, size 36864)

loaded kexts:

com.apple.filesystems.smbfs  3.0.1

com.apple.driver.AudioAUUC  1.70

com.apple.filesystems.autofs  3.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport  4.3.4f4

com.apple.iokit.IOBluetoothSerialManager  4.3.4f4

com.apple.driver.AGPM  110.19.5

com.apple.driver.ApplePlatformEnabler  2.2.0d4

com.apple.driver.X86PlatformShim  1.0.0

com.apple.driver.AppleUSBTCButtons  240.2

com.apple.driver.AppleGraphicsDevicePolicy  3.7.7

com.apple.driver.AppleUpstreamUserClient  3.6.1

com.apple.driver.AppleOSXWatchdog  1

com.apple.driver.AppleUSBTCKeyboard  240.2

com.apple.driver.AppleHDA  272.18

com.apple.iokit.IOUserEthernet  1.0.1

com.apple.Dont_Steal_Mac_OS_X  7.0.0

com.apple.driver.AppleHWAccess  1

com.apple.driver.AppleIntelHD5000Graphics  10.0.6

com.apple.driver.AppleThunderboltIP  2.0.2

com.apple.driver.AppleSMCLMU  2.0.7d0

com.apple.driver.AppleLPC  1.7.3

com.apple.driver.AppleCameraInterface  5.33.0

com.apple.driver.AppleIntelFramebufferAzul  10.0.6

com.apple.driver.AppleHV  1

com.apple.driver.AppleIntelSlowAdaptiveClocking  4.0.0

com.apple.driver.AppleBacklight  170.7.4

com.apple.driver.AppleMCCSControl  1.2.11

com.apple.driver.AppleUSBCardReader  3.5.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless  1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1

com.apple.BootCache  36

com.apple.driver.AppleUSBHub  705.4.2

com.apple.driver.XsanFilter  404

com.apple.iokit.IOAHCIBlockStorage  2.7.1

com.apple.driver.AppleAHCIPort  3.1.2

com.apple.iokit.AppleBCM5701Ethernet  10.1.3

com.apple.driver.AirPort.Brcm4360  930.37.3

com.apple.driver.AppleUSBXHCI  710.4.11

com.apple.driver.AppleSmartBatteryManager  161.0.0

com.apple.driver.AppleACPIButtons  3.1

com.apple.driver.AppleRTC  2.0

com.apple.driver.AppleHPET  1.8

com.apple.driver.AppleSMBIOS  2.1

com.apple.driver.AppleACPIEC  3.1

com.apple.driver.AppleAPIC  1.7

com.apple.nke.applicationfirewall  161

com.apple.security.quarantine  3

com.apple.security.TMSafetyNet  8

com.apple.kext.triggers  1.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport  4.3.4f4

com.apple.iokit.IOSerialFamily  11

com.apple.driver.AppleUSBHIDKeyboard  176.2

com.apple.driver.AppleHIDKeyboard  176.2

com.apple.driver.AppleUSBMultitouch  245.2

com.apple.driver.DspFuncLib  272.18

com.apple.kext.OSvKernDSPLib  1.15

com.apple.iokit.IOUSBUserClient  705.4.0

com.apple.iokit.IOBluetoothFamily  4.3.4f4

com.apple.iokit.IOUSBHIDDriver  705.4.0

com.apple.iokit.IOSurface  97.4

com.apple.driver.X86PlatformPlugin  1.0.0

com.apple.driver.AppleHDAController  272.18

com.apple.iokit.IOHDAFamily  272.18

com.apple.iokit.IOAudioFamily  203.3

com.apple.vecLib.kext  1.2.0

com.apple.driver.IOPlatformPluginFamily  5.9.1d7

com.apple.driver.AppleGraphicsControl  3.10.22

com.apple.AppleGraphicsDeviceControl  3.10.22

com.apple.iokit.IOAcceleratorFamily2  156.14

com.apple.iokit.IOSlowAdaptiveClockingFamily  1.0.0

com.apple.driver.AppleBacklightExpert  1.1.0

com.apple.driver.AppleSMC  3.1.9

com.apple.iokit.IONDRVSupport  2.4.1

com.apple.driver.AppleSMBusController  1.0.13d1

com.apple.iokit.IOGraphicsFamily  2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice  3.7.5

com.apple.iokit.IOUSBMassStorageClass  3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily  3.7.5

com.apple.driver.AppleUSBMergeNub  705.4.0

com.apple.driver.AppleUSBComposite  705.4.9

com.apple.driver.AppleThunderboltDPInAdapter  4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily  4.0.6

com.apple.driver.AppleThunderboltPCIUpAdapter  2.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter  2.0.2

com.apple.driver.CoreStorage  471.20.7

com.apple.iokit.IOAHCIFamily  2.7.5

com.apple.iokit.IOEthernetAVBController  1.0.3b3

com.apple.driver.AppleThunderboltNHI  3.1.7

com.apple.iokit.IOThunderboltFamily  4.2.2

com.apple.iokit.IO80211Family  730.60

com.apple.driver.mDNSOffloadUserClient  1.0.1b8

com.apple.iokit.IONetworkingFamily  3.2

com.apple.iokit.IOUSBFamily  720.4.4

com.apple.driver.AppleEFINVRAM  2.0

com.apple.driver.AppleEFIRuntime  2.0

com.apple.iokit.IOHIDFamily  2.0.0

com.apple.iokit.IOSMBusFamily  1.1

com.apple.security.sandbox  300.0

com.apple.kext.AppleMatch  1.0.0d1

com.apple.driver.AppleKeyStore  2

com.apple.driver.AppleMobileFileIntegrity  1.0.5

com.apple.driver.AppleCredentialManager  1.0

com.apple.driver.DiskImages  396

com.apple.iokit.IOStorageFamily  2.0

com.apple.iokit.IOReportFamily  31

com.apple.driver.AppleFDEKeyStore  28.30

com.apple.driver.AppleACPIPlatform  3.1

com.apple.iokit.IOPCIFamily  2.9

com.apple.iokit.IOACPIFamily  1.4

com.apple.kec.Libm  1

com.apple.kec.pthread  1

com.apple.kec.corecrypto  1.0

MacBook Pro, OS X Yosemite (10.10.4)

Posted on Apr 18, 2016 8:34 AM

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