ging54
Level 1 (4 points)
iPhone

Q: iphone 6 beeping for call waiting but no caller id or missed call

While on my iphone 6 I sometimes get a beep indicating another call is there, but there is no caller id showing up.  After two beeps I think get the disconnect sound as if the call hung up.  There are no indications of a missed call when I go to the phone log.  I am on IOS 9.3.1.  This started prior to the newest update

 

Any ideas?

 

Thanks!

iPhone 6, iOS 9.3.1

Posted on Apr 18, 2016 9:40 AM

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ging54

Q: iphone 6 beeping for call waiting but no caller id or missed call

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  • by sterling r,

    sterling r sterling r Apr 19, 2016 2:53 PM in response to ging54
    Community Specialists
    Apr 19, 2016 2:53 PM in response to ging54

    Hi there ging54,

     

    It sounds like your call waiting seems to be activating but no one is actually there, and it stops on its own. I would start by quitting the Phone and the Settings apps:

     

    Force an app to close in iOS

    1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
    2. Swipe left to find the app you want to close.
    3. Swipe up on the app's preview to close it.

     
    When you have done that restart the device and test the issue again:

    iOS: Turning off and on (restarting) and resetting

     
    If the issue persists, you may want to reach out to your carrier to see if there is anything that they can do for this.

     

    If not, then backup your device to iTunes, then restore it as new and verify that it works. 
     
    How to erase your iOS device and then set it up as a new device or restore it from backups

    If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself. Thank you for using Apple Support Communities, let us know how that goes!