suthatddd

Q: I want to cancel my Apple Music Membership order

I want to cancel my Apple Music Membership order ID ML*****G08 Document No. **** for my Apple ID. It did not show up on my subscription but charge my credit card every month. Since no subscription shown so I can not remove the autorenewal.


<Personal Information Edited by Host>

iPhone 6 Plus, iOS 9.3.1, null

Posted on Apr 18, 2016 9:41 AM

Close

Q: I want to cancel my Apple Music Membership order

  • All replies
  • Helpful answers

  • by Axeman1020,

    Axeman1020 Axeman1020 Apr 18, 2016 9:41 AM in response to suthatddd
    Level 6 (14,979 points)
    iPhone
    Apr 18, 2016 9:41 AM in response to suthatddd

    Hi suthatddd

     

    This is a public forum with users just like yourself.

    I have asked that your post be edited too remove your personal information.

     

    Here is how to turn off auto-renewal for Apple Music:

    Turn off automatic renewal to cancel your membership

    If you want to cancel your Apple Music membership, turn off Automatic Renewal.

    Your membership might renew if you don't turn off Automatic Renewal more than 8 hours before your renewal date.

    On your iPhone, iPad, or iPod touch

    1. In the Music app, tap your profile icon in the upper-left corner.
    2. Tap View Apple ID. You might need to sign in.
    3. Under Subscriptions, tap Manage. If you have more than one subscription, tap Your Membership (Apple Music Membership) to see your membership options.
    4. Under Renewal Options, turn off Automatic Renewal. Confirm your selection, then tap Done.

      If you don't see the option to turn off Automatic Renewal, your subscription will automatically stop at the end of the current billing cycle.
    5. Tap Done to return to your Account screen, and then tap Done to return to the app.

    On your Mac or PC

    Click to open iTunes and sign in to your Account Information, or use the steps below:
    1. Open iTunes.
    2. Click Sign In and enter your Apple ID.
    3. Click your name, and select Account Info from the menu.
    4. Enter your password again.
    On the Account Information screen:
    1. Scroll to the Settings section.
    2. To the right of Subscriptions, click Manage. If you have more than one subscription, then click Edit to the right of Your Membership (Apple Music Membership).
    3. To the right of Automatic Renewal, select Off. When asked to confirm, click Turn Off.
    4. Click Done to return to Account Information, and then click Done to return to the iTunes Store.

     

    Manage your Apple Music membership on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support