HT203977: How to back up your iPhone, iPad, and iPod touch
Learn about How to back up your iPhone, iPad, and iPod touch
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Helpful answers
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Apr 18, 2016 9:17 AM in response to Sachiyaby ChrisJ4203,What happens when you try and update the device? Are you trying to update from the device, or via iTunes? Are you seeing an error message? If yes, what is the exact text of the error message?
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Apr 18, 2016 9:18 AM in response to Sachiyaby Courcoul,Is it registered to your AppleID? Can you visit the App Store and download apps (even if free)?
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Apr 18, 2016 9:18 AM in response to Sachiyaby Allan Eckert,Have you attempted to update it when connected to your computer and then doing the update from iTunes on the computer?
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Apr 18, 2016 9:24 AM in response to Sachiyaby ChrisJ4203,From the looks of this message, you need to be connected to wi-fi to download and update, and you are not connected to wi-fi. Connect to wi-fi and continue.
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Apr 18, 2016 10:10 AM in response to Sachiyaby Courcoul,So yes, the phone IS getting access to system updates, else it would not display that information. And for your wallet's sake it won't download the 300MB updater over the cellular network. Only until it has Wi-Fi Internet connectivity, as has been stated by the other thread participants.
