Airdrop problems

I have a Macbook Pro mid 2012 running El Capitan 10.11.4. I am trying to send photos to my iPhone 5s ios 9.3.1 and iPad Air 2 ios 9.3.1 through Airdrop. When I select the photo to share, I don't see my iPad or iPhone. Handoff works perfect between the devices and I can send photos and documents from my iPhone and iPad to my computer, just not from my mac to my other devices. I have made sure that on all devices it is turned to 'everyone'. I have reset the PRAM, reset the bluetooth module, and deleted Library/Preferences/com.apple.Bluetooth.plist. I have talked to apple support and they didn't know what was wrong.

MacBook Pro, OS X El Capitan (10.11.4)

Posted on Apr 18, 2016 11:15 AM

Reply
15 replies

Apr 18, 2016 1:03 PM in response to Redhead214

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Apr 18, 2016 2:26 PM in response to Redhead214

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Apr 18, 2016 2:35 PM in response to Linc Davis

4/18/16 5:30:49.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

4/18/16 5:30:49.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- successfully posting another read for the mInt0InterruptPipe -- mInterruptPipeInOutstandingIOCount = 1 -- this = 0x8800

Apr 18, 2016 3:47 PM in response to Redhead214

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.8 ("Mountain Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, please back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website many times over a period of years. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy the text of a particular web page (not this one) to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") Press the key combination command-A to select all the text, then copy it to the Clipboard by pressing command-C.

8. Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name ("Terminal") into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

Test started

Part 1 of 4 done at: … sec

Part 4 of 4 done at: … sec

The test results are on the Clipboard.

Please close this window.

The intervals between parts won't be exactly equal, but they give a rough indication of progress.

Wait for the final message "Please close this window" to appear—again, usually within a few minutes. If you don't see that message within about 30 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something.

In order to get results, the test must either be allowed to complete or else manually stopped as above. If you close the Terminal window while the test is still running, the partial results won't be saved.

11. When the test is complete, or if you stopped it manually, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "close this window" message. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

13. When you're done with the test, it's gone. There is nothing to uninstall or clean up.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

15. The linked UNIX shell script bears a notice of copyright. Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Apr 18, 2016 4:10 PM in response to Linc Davis

1 Start time: 18:54:20 04/18/16

2

3 Revision: 1577

4

5 Model Identifier: MacBookPro9,2

6 Boot ROM Version: MBP91.00D3.B0D

7 System Version: OS X 10.11.4 (15E65)

8 Kernel Version: Darwin 15.4.0

9 Time since boot: 19 minutes

10

11 Energy impact, lifetime (relative)

12

13 Terminal (UID 501): 30.59

14 bash (UID 501): 25.05

15

16 CPU usage, lifetime (ms/s)

17

18 Terminal (UID 501): 307.20

19 bash (UID 501): 250.55

20

21 LS schemes: No

22

23 Global prefs (system)

24

25 MultipleSessionEnabled = 1

26

27 Firewall: On

28

29 DNS: 76.3.227.10

30

31 TCP/IP

32

33 Subnet mask: 255.0.0.0

34

35 Listeners

36

37 kdc: kerberos

38 launchd: afpovertcp

39 launchd: microsoft-ds

40

41 Wi-Fi

42

43 Security: None

44

45 Diagnostic reports

46

47 2016-03-22 Finder crash

48 2016-04-05 useractivityd crash

49 2016-04-10 com.apple.preferences.icloud.remoteservice crash

50 2016-04-18 Pages crash

51

52 HID errors: 3

53

54 Kernel log

55

56 Apr 18 18:45:28 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

57 Apr 18 18:45:46 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

58 Apr 18 18:47:36 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

59 Apr 18 18:47:45 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

60 Apr 18 18:47:56 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

61 Apr 18 18:48:06 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

62 Apr 18 18:48:15 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

63 Apr 18 18:48:50 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

64 Apr 18 18:49:15 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

65 Apr 18 18:49:33 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

66 Apr 18 18:49:44 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

67 Apr 18 18:50:00 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

68 Apr 18 18:50:20 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

69 Apr 18 18:50:47 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

70 Apr 18 18:50:54 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

71 Apr 18 18:51:03 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

72 Apr 18 18:51:19 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

73 Apr 18 18:51:28 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

74 Apr 18 18:51:39 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

75 Apr 18 18:52:03 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

76 Apr 18 18:52:30 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

77 Apr 18 18:52:59 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

78 Apr 18 18:54:56 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

79 Apr 18 18:55:10 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

80 Apr 18 18:55:18 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOReturnNotResponding error - retrying: 1

81

82 System log

83

84 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Church [UUID] - URL:x-apple-findertag:Church

85 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Downloads [UUID] - URL:x-apple-findertag:Downloads

86 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Extensions [UUID] - URL:x-apple-findertag:Extensions

87 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Rebekah [UUID] - URL:x-apple-findertag:Rebekah

88 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Isabelle [UUID] - URL:x-apple-findertag:Isabelle

89 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Ryan & Jonnette [UUID] - URL:x-apple-findertag:Ryan%20&%20Jonnette

90 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Home [UUID] - URL:x-apple-findertag:Home

91 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Important [UUID] - URL:x-apple-findertag:Important

92 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Movies [UUID] - URL:x-apple-findertag:Movies

93 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Fonts [UUID] - URL:x-apple-findertag:Fonts

94 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Photos [UUID] - URL:x-apple-findertag:Photos

95 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Casey [UUID] - URL:x-apple-findertag:Casey

96 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Victoria [UUID] - URL:x-apple-findertag:Victoria

97 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Porter [UUID] - URL:x-apple-findertag:Porter

98 Apr 18 18:45:55 sharedfilelistd: [default] Invalid item: Pictures [UUID] - URL:x-apple-findertag:Pictures

99 Apr 18 18:47:18 WindowServer: _CGXRemoveWindowFromWindowMovementGroup: window 0x6a is not attached to window 0x7e

100 Apr 18 18:47:18 Safari: tcp_connection_tls_session_error_callback_imp 41 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

101 Apr 18 18:47:44 Safari: tcp_connection_tls_session_error_callback_imp 40 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

102 Apr 18 18:47:44 Safari: tcp_connection_tls_session_error_callback_imp 36 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

103 Apr 18 18:47:44 Safari: tcp_connection_tls_session_error_callback_imp 39 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

104 Apr 18 18:47:44 Safari: tcp_connection_tls_session_error_callback_imp 38 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

105 Apr 18 18:47:44 Safari: tcp_connection_tls_session_error_callback_imp 37 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

106 Apr 18 18:47:47 Safari: tcp_connection_tls_session_error_callback_imp 35 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

107 Apr 18 18:54:13 SpotlightNetHelper: tcp_connection_tls_session_error_callback_imp 13 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

108 Apr 18 18:54:37 Safari: tcp_connection_tls_session_error_callback_imp 42 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22

109

110 launchd log

111

112 Apr 18 09:08:50 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

113 Apr 18 09:09:13 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

114 Apr 18 09:09:17 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Could not import service from caller: caller = otherbsd.244, service = com.garmin.renu.service, error = 119: Service is disabled

115 Apr 18 13:19:55 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Caller not allowed to perform action: QuickLookSatell.1009, action = pid-local registration, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100007

116 Apr 18 13:19:55 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Caller not allowed to perform action: QuickLookSatell.1009, action = pid-local registration, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100007

117 Apr 18 13:22:38 com.epson.esua.launcher: Interval spawn of service failed: 139: Service cannot presently execute

118 Apr 18 13:26:20 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Caller not allowed to perform action: QuickLookSatell.1041, action = pid-local registration, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100007

119 Apr 18 13:26:20 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Caller not allowed to perform action: QuickLookSatell.1041, action = pid-local registration, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100007

120 Apr 18 13:28:40 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Caller not allowed to perform action: QuickLookSatell.1046, action = pid-local registration, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100007

121 Apr 18 13:28:40 com.apple.xpc.launchd.user.domain.501.100007.Aqua: Caller not allowed to perform action: QuickLookSatell.1046, action = pid-local registration, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100007

122 Apr 18 13:46:26 com.apple.xpc.launchd.user.domain.248.100066.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.1120, error = 138: Service cannot be loaded on this hardware

123 Apr 18 13:46:27 com.apple.xpc.launchd.user.domain.248.100066.Aqua: Could not import service from caller: caller = otherbsd.1169, service = com.garmin.renu.service, error = 119: Service is disabled

124 Apr 18 13:47:18 com.apple.xpc.launchd.user.domain.501.100071.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.1272, error = 138: Service cannot be loaded on this hardware

125 Apr 18 13:47:18 com.apple.xpc.launchd.user.domain.501.100071.Aqua: Could not import service from caller: caller = otherbsd.1303, service = com.garmin.renu.service, error = 119: Service is disabled

126 Apr 18 14:47:36 com.epson.esua.launcher: Interval spawn of service failed: 139: Service cannot presently execute

127 Apr 18 16:10:22 com.apple.xpc.launchd.user.domain.201.100103.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.1764, error = 138: Service cannot be loaded on this hardware

128 Apr 18 16:10:24 com.apple.xpc.launchd.user.domain.201.100103.Aqua: Could not import service from caller: caller = otherbsd.1814, service = com.garmin.renu.service, error = 119: Service is disabled

129 Apr 18 16:10:31 MyListenerSocket: No PATH environment variable set. The application firewall will not work with this service.

130 Apr 18 16:10:31 MyListenerSocket: No PATH environment variable set. The application firewall will not work with this service.

131 Apr 18 16:13:57 com.apple.xpc.launchd.domain.user.0: Caller not allowed to perform action: loginwindow.1764, action = query service enabled state, code = 1: Operation not permitted, uid = 0, euid = 201, gid = 201, egid = 201, asid = 100103

132 Apr 18 16:13:58 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.2045, action = service bootout, code = 150: Operation not permitted while System Integrity Protection is engaged, uid = 0, euid = 0, gid = 0, egid = 0, asid = 100000

133 Apr 18 16:13:58 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.2046, action = service bootout, code = 150: Operation not permitted while System Integrity Protection is engaged, uid = 0, euid = 0, gid = 0, egid = 0, asid = 100000

134 Apr 18 18:35:35 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

135 Apr 18 18:35:47 com.apple.xpc.launchd.user.domain.501.100009.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.97, error = 138: Service cannot be loaded on this hardware

136 Apr 18 18:35:48 com.apple.xpc.launchd.user.domain.501.100009.Aqua: Could not import service from caller: caller = otherbsd.237, service = com.garmin.renu.service, error = 119: Service is disabled

137

138 Console log

139

140 Apr 18 00:38:56 mdworker: Error loading /Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotlightImpo rter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter: dlopen(/Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotli ghtImporter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter, 262): Library not loaded: @rpath/MAFiles.framework/Versions/A/MAFiles

141 Referenced from: /Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotlightImpo rter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter

142 Reason: image not found

143 Apr 18 00:42:03 mdworker: Error loading /Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotlightImpo rter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter: dlopen(/Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotli ghtImporter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter, 262): Library not loaded: @rpath/MAFiles.framework/Versions/A/MAFiles

144 Referenced from: /Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotlightImpo rter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter

145 Reason: image not found

146 Apr 18 00:42:55 mdworker: Error loading /Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotlightImpo rter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter: dlopen(/Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotli ghtImporter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter, 262): Library not loaded: @rpath/MAFiles.framework/Versions/A/MAFiles

147 Referenced from: /Applications/GarageBand.app/Contents/Library/Spotlight/GarageBandSpotlightImpo rter.mdimporter/Contents/MacOS/GarageBandSpotlightImporter

148 Reason: image not found

149 Apr 18 18:46:19 Console: Marker - Apr 18, 2016, 6:46:19 PM

150

151 Loaded kernel extensions

152

153 com.contentwatch.ghoti.NARCPacketInterceptor (1.1)

154

155 System services loaded

156

157 com.adobe.fpsaud

158 com.apple.Kerberos.kdc

159 - status: 1

160 com.apple.logd

161 - status: 1

162 com.apple.watchdogd

163 com.contentwatch.ghoti.Daemon

164 com.contentwatch.ghoti.Updater

165 - status: 4

166 com.contentwatch.ghoti.Updater.WaitForIPC

167

168 Login services loaded

169

170 com.contentwatch.ghoti.Agent

171 com.contentwatch.ghoti.Registration

172 com.contentwatch.ghoti.UpdaterAgent

173 com.epson.Epson_Low_Ink_Reminder.launcher

174 - status: 78

175 com.epson.esua.launcher

176 - status: 78

177 com.epson.eventmanager.agent

178 - status: 78

179

180 Contents of /Library/LaunchAgents/com.contentwatch.ghoti.Agent.plist

181 - mod date: Mar 18 23:41:31 2016

182 - size (B): 665

183 - checksum: 2369051592

184

185 <?xml version="1.0" encoding="UTF-8"?>

186 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

187 <plist version="1.0">

188 <dict>

189 <key>KeepAlive</key>

190 <false/>

191 <key>Label</key>

192 <string>com.contentwatch.ghoti.Agent</string>

193 <key>ProgramArguments</key>

194 <array>

195 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwagent</string>

196 </array>

197 <key>RunAtLoad</key>

198 <true/>

199 <key>WatchPaths</key>

200 <array>

201 <string>/Library/Application Support/ContentWatch/lock/CWDaemon.pid</string>

202 </array>

203 <key>WorkingDirectory</key>

204 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS</string>

205 </dict>

206 </plist>

207

208 Contents of /Library/LaunchAgents/com.contentwatch.ghoti.Registration.plist

209 - mod date: Mar 18 23:35:53 2016

210 - size (B): 666

211 - checksum: 398402859

212

213 <?xml version="1.0" encoding="UTF-8"?>

214 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

215 <plist version="1.0">

216 <dict>

217 <key>KeepAlive</key>

218 <false/>

219 <key>Label</key>

220 <string>com.contentwatch.ghoti.Registration</string>

221 <key>ProgramArguments</key>

222 <array>

223 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwregistration</string>

224 </array>

225 <key>WatchPaths</key>

226 <array>

227 <string>/Library/Application Support/ContentWatch/lock/ContentWatchLaunchRegistration</string>

228 </array>

229 <key>WorkingDirectory</key>

230 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS</string>

231 </dict>

232 </plist>

233

234 Contents of /Library/LaunchAgents/com.contentwatch.ghoti.UpdaterAgent.plist

235 - mod date: Mar 18 23:41:30 2016

236 - size (B): 698

237 - checksum: 2479461622

238

239 <?xml version="1.0" encoding="UTF-8"?>

240 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

241 <plist version="1.0">

242 <dict>

243 <key>KeepAlive</key>

244 <false/>

245 <key>Label</key>

246 <string>com.contentwatch.ghoti.UpdaterAgent</string>

247 <key>ProgramArguments</key>

248 <array>

249 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwupdateragent</string>

250 <string>--check-only</string>

251 </array>

252 <key>WatchPaths</key>

253 <array>

254 <string>/Library/Application Support/ContentWatch/lock/ContentWatchLaunchUpdaterAgent</string>

255 </array>

256 <key>WorkingDirectory</key>

257 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS</string>

258 </dict>

259 </plist>

260

261 Contents of /Library/LaunchDaemons/com.contentwatch.ghoti.Daemon.plist

262 - mod date: Mar 18 23:41:31 2016

263 - size (B): 686

264 - checksum: 170802534

265

266 <?xml version="1.0" encoding="UTF-8"?>

267 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

268 <plist version="1.0">

269 <dict>

270 <key>ExitTimeout</key>

271 <integer>20</integer>

272 <key>KeepAlive</key>

273 <dict>

274 <key>SuccessfulExit</key>

275 <false/>

276 </dict>

277 <key>Label</key>

278 <string>com.contentwatch.ghoti.Daemon</string>

279 <key>ProgramArguments</key>

280 <array>

281 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwdaemon</string>

282 <string>--start-daemon</string>

283 </array>

284 <key>UserName</key>

285 <string>root</string>

286 <key>WorkingDirectory</key>

287 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS</string>

288 </dict>

289 </plist>

290

291 Contents of /Library/LaunchDaemons/com.contentwatch.ghoti.LaunchProxy.plist

292 - mod date: Mar 18 23:35:52 2016

293 - size (B): 655

294 - checksum: 636692118

295

296 <?xml version="1.0" encoding="UTF-8"?>

297 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

298 <plist version="1.0">

299 <dict>

300 <key>KeepAlive</key>

301 <dict>

302 <key>SuccessfulExit</key>

303 <false/>

304 </dict>

305 <key>Label</key>

306 <string>com.contentwatch.ghoti.LaunchProxy</string>

307 <key>ProgramArguments</key>

308 <array>

309 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwlaunchproxy</string>

310 <string>--start-launch-proxy</string>

311 </array>

312 <key>UserName</key>

313 <string>root</string>

314 <key>WorkingDirectory</key>

315 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS</string>

316 </dict>

317 </plist>

318

319 Contents of /Library/LaunchDaemons/com.contentwatch.ghoti.Updater.WaitForIPC.plist

320 - mod date: Mar 18 23:35:51 2016

321 - size (B): 782

322 - checksum: 2148360260

323

324 <?xml version="1.0" encoding="UTF-8"?>

325 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

326 <plist version="1.0">

327 <dict>

328 <key>KeepAlive</key>

329 <dict>

330 <key>PathState</key>

331 <dict>

332 <key>/Library/Application Support/ContentWatch/restartUpdater_waitForIPC</key>

333 <true/>

334 </dict>

335 </dict>

336 <key>Label</key>

337 <string>com.contentwatch.ghoti.Updater.WaitForIPC</string>

338 <key>ProgramArguments</key>

339 <array>

340 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwupdater</string>

341 <string>--start-update</string>

342 <string>--wait-for-ipc</string>

343 </array>

344 <key>UserName</key>

345 <string>root</string>

346 <key>WorkingDirectory</key>

347 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS</string>

348 </dict>

349

350 ...and 1 more line(s)

351

352 Contents of /Library/LaunchDaemons/com.contentwatch.ghoti.Updater.plist

353 - mod date: Mar 18 23:35:51 2016

354 - size (B): 726

355 - checksum: 2279253186

356

357 <?xml version="1.0" encoding="UTF-8"?>

358 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

359 <plist version="1.0">

360 <dict>

361 <key>KeepAlive</key>

362 <dict>

363 <key>PathState</key>

364 <dict>

365 <key>/Library/Application Support/ContentWatch/restartUpdater</key>

366 <true/>

367 </dict>

368 </dict>

369 <key>Label</key>

370 <string>com.contentwatch.ghoti.Updater</string>

371 <key>ProgramArguments</key>

372 <array>

373 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwupdater</string>

374 <string>--start-update</string>

375 </array>

376 <key>UserName</key>

377 <string>root</string>

378 <key>WorkingDirectory</key>

379 <string>/Applications/Net Nanny/Net Nanny.app/Contents/MacOS</string>

380 </dict>

381 </plist>

382

383 Contents of Library/LaunchAgents/com.apple.FolderActions.folders.plist

384 - mod date: Feb 1 23:18:37 2016

385 - size (B): 581

386 - checksum: 1714618026

387

388 <?xml version="1.0" encoding="UTF-8"?>

389 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

390 <plist version="1.0">

391 <dict>

392 <key>Label</key>

393 <string>com.apple.FolderActions.folders</string>

394 <key>Program</key>

395 <string>/usr/bin/osascript</string>

396 <key>ProgramArguments</key>

397 <array>

398 <string>osascript</string>

399 <string>-e</string>

400 <string>tell application "Folder Actions Dispatcher" to tick</string>

401 </array>

402 <key>WatchPaths</key>

403 <array>

404 <string>/Volumes/Jonnette Geddes’s iPod 1</string>

405 </array>

406 </dict>

407 </plist>

408

409 Unreadable plists

410

411 /Library/Preferences/com.epson.Epson Event Manager.UnInstallList.plist

412 /Library/Preferences/com.epson.Epson Low Ink Reminder.UnInstallList.plist

413 /Library/Preferences/com.epson.Epson Scanner ICA Driver.UnInstallList.plist

414 /Library/Preferences/com.epson.EPSON Software Updater.UnInstallList.plist

415 /Library/Preferences/com.epson.Inkjet Printer Driver.UnInstallList.plist

416 /Library/Preferences/com.epson.PC-FAX Driver.UnInstallList.plist

417

418 User login items

419

420 Flux

421 - /Applications/Flux.app

422 iTunesHelper

423 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

424 Google Drive

425 - missing value

426 Dropbox

427 - missing value

428

429 Safari extensions

430

431 Pin It Button

432 - com.pinterest.extension

433 Save to Pocket

434 - com.ideashower.pocket.safari

435

436 iCloud services

437

438 MOBILE_DOCUMENTS

439 PHOTO_STREAM

440 MAIL_AND_NOTES

441 CONTACTS

442 CALENDAR

443 REMINDERS

444 BOOKMARKS

445 NOTES

446 KEYCHAIN_SYNC

447

448 iCloud errors

449

450 cloudd 44

451 bird 5

452 Finder 4

453 cloudphotosd 2

454 CallHistorySyncHelper 2

455 Safari 1

456 Numbers 1

457

458 Continuity errors

459

460 sharingd 70

461 useractivityd 2

462

463 Restrictive permissions: 41

464

465 Lockfiles: 16

466

467 Global prefs (user)

468

469 AppleEnableMenuBarTransparency = 1

470 "HP Officejet 6700" = 1

471 "HP Officejet 6700 FAX" = 1

472 NSCloseAlwaysConfirmsChanges = 1

473

474 Accessibility

475

476 Keyboard Zoom: On

477 Scroll Zoom: On

478

479 Extensions

480

481 /Library/Extensions/EPSONUSBPrintClass.kext

482 - com.epson.print.kext.USBPrintClass

483 - EPSON (TXAEAV5RN4)

484 /Library/Extensions/NARCPacketInterceptor.kext

485 - com.contentwatch.ghoti.NARCPacketInterceptor

486 - ContentWatch, Inc. (P2GD6L35JL)

487 /System/Library/Extensions/EPSONUSBPrintClass.kext

488 - com.epson.print.kext.USBPrintClass

489 - EPSON (TXAEAV5RN4)

490 /System/Library/Extensions/JMicronATA.kext

491 - com.jmicron.JMicronATA

492

493 Applications

494

495 /Applications/Net Nanny/Net Nanny.app

496 - com.contentwatch.ghoti.cp.desktop.home.standalone.NN

497 - ContentWatch, Inc. (P2GD6L35JL)

498 /Applications/Net Nanny/Uninstall Net Nanny.app

499 - com.contentwatch.ghoti.cp.desktop.home.standalone.NN

500 - ContentWatch, Inc. (P2GD6L35JL)

501 /Applications/UltraKey 6/UltraKey 6.app

502 - com.bytesoflearning.ukey6

503 - Bytes of Learning Incorporated

504 /Incompatible Software/Net Nanny.app

505 - com.contentwatch.ghoti.cp.desktop.home.standalone.NN

506 - ContentWatch, Inc. (P2GD6L35JL)

507

508 PrefPane

509

510 /Library/PreferencePanes/Flash Player.prefPane

511 - com.adobe.flashplayerpreferences

512

513 Bundles

514

515 /Library/Internet Plug-Ins/AdobePDFViewer.plugin

516 - com.adobe.acrobat.pdfviewer

517 - Adobe Systems, Inc.

518 /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

519 - com.adobe.acrobat.pdfviewerNPAPI

520 - Adobe Systems, Inc.

521 /Library/Internet Plug-Ins/Flash Player.plugin

522 - com.macromedia.Flash Player.plugin

523 - Adobe Systems, Inc.

524 /Library/Internet Plug-Ins/Quartz Composer.webplugin

525 - com.apple.QuartzComposer.webplugin

526 - Software Signing

527 /Library/Internet Plug-Ins/Silverlight.plugin

528 - com.microsoft.SilverlightPlugin

529 /Users/USER/Library/Screen Savers/WatchOSX.saver

530 - dk.mads-lee.WatchScreensaver

531

532 App extensions

533

534 com.readitlater.PocketMac.AddToPocketShareExtension

535

536 Modifications

537

538 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwagent

539 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwdaemon

540 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/cwupdateragent

541 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/libcrypto.dylib

542 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/libcurl.dylib

543 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/libcurlpp.dylib

544 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/libdb.dylib

545 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/libicudt.dylib

546 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/libicuin.dylib

547 file added: /Applications/Net Nanny/Net Nanny.app/Contents/MacOS/libicuio.dylib

548 ...

549

550 Non-loading kernel extensions

551

552 /System/Library/Extensions/AppleOSXUSBNCM.kext

553 - com.apple.driver.AppleOSXUSBNCM

554 - Software Signing

555

556 Installations

557

558 Adobe Flash Player: 4/8/16, 10:15 AM

559 Adobe Flash Player: 3/24/16, 5:13 PM

560 Microsoft OneNote: 3/21/16, 10:17 PM

561 Net Nanny: 3/18/16, 11:35 PM

562 Net Nanny: 3/18/16, 11:19 PM

563

564 Elapsed time (sec): 757

Apr 18, 2016 4:19 PM in response to Redhead214

I figured out my problem and I think you might be able to help. I have net nanny installed and working on my mac. When I disabled it, I was able to use and send things through AirDrop. Do you know how to fix the problem with net nanny so that it doesn't block my AirDrop ability but still use net nanny? Thank you sooo much for your help and time spent trying to figure out my problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airdrop problems

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