Kotappa

Q: Lost old pictures after a Time Machine Restore

Hi,

 

I did a Time Machine restore after my hard drive has crashed.

When I restored my Photos app library as a part of whole Time Machine restored, half of my photos appear blurry and when I click on the blurred image, it doesn't open.

I tried force repair by holding command+option key and restarted photo app, but it didn't help.

I tried re-restoring the library from Time Machine backup which didn't help either.

 

Does any have any idea what is going on and how to fix this? I really appreciate your help.

 

 

-Vis

MacBook Pro, OS X El Capitan (10.11.4), Photos app

Posted on Apr 18, 2016 6:15 PM

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Q: Lost old pictures after a Time Machine Restore

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  • by léonie,

    léonie léonie Apr 20, 2016 12:50 AM in response to Kotappa
    Level 10 (107,629 points)
    iCloud
    Apr 20, 2016 12:50 AM in response to Kotappa
    half of my photos appear blurry and when I click on the blurred image, it doesn't open.

    That could mean, that Photos cannot find the original image file. Do you get any error message, when you try to open the blurry image?  Can you export the photos with "File > Export > Export original file"?

     

    Are you using iCloud Photo Library? If, yes, what are your preferences?

     

    I tried re-restoring the library from Time Machine backup which didn't help either.

    Did you try a different Time Machine backup by going back in time to an earlier moment in time?

  • by Kotappa,

    Kotappa Kotappa Apr 24, 2016 5:11 PM in response to léonie
    Level 1 (4 points)
    Photos for Mac
    Apr 24, 2016 5:11 PM in response to léonie

    Ya, I tried exporting original but it gives an error message saying it cannot find the file.

    this is photos not iPhotos hence I do not know if there are any preferences.

     

    I Tried restoring from another older backup but it didn't help either!

  • by LarryHN,

    LarryHN LarryHN Apr 24, 2016 6:01 PM in response to Kotappa
    Level 10 (84,857 points)
    Photos for Mac
    Apr 24, 2016 6:01 PM in response to Kotappa

    well that is why your photos are blurry

     

    for one of the problem photos right click on the Photos library and show package contents - do not change anything (EVER) and look in the masters folder can you find the original for that photo?

     

     

    and pleaser answer

     

    Are you using iCloud Photo Library? If, yes, what are your preferences?

     

    Also just to verify in the photos preferences is he preference to copy imported items to Photos checked (default) or not?

     

    LN

  • by Kotappa,

    Kotappa Kotappa Apr 30, 2016 9:20 AM in response to LarryHN
    Level 1 (4 points)
    Photos for Mac
    Apr 30, 2016 9:20 AM in response to LarryHN

    Hi LN,

     

    I already verified in the master folder and I don't find these pictures in the master folder of photos from the backups.

     

    I do not use iCloud photo Library since my photos collection is huge. My photos preferences are to copy imported items to photos.

     

    My biggest questions is if my Time Machine say I have a backup from certain date, why am I not getting all the data from that date?

    Will Time Machine store partial backups from some dates? (if so how do I know if a backup is full or partial?)

  • by LarryHN,

    LarryHN LarryHN Apr 30, 2016 9:32 AM in response to Kotappa
    Level 10 (84,857 points)
    Photos for Mac
    Apr 30, 2016 9:32 AM in response to Kotappa

    and to verify yo are using the TimeMachine application to restore these libraries - not the finder - is that correct?

     

    Use Time Machine to back up or restore your Mac - Apple Support

     

    FAQs  --  http://pondini.org/TM/FAQ.html

     

    Troubleshooting - http://pondini.org/TM/Troubleshooting.html

     

    LN

  • by léonie,

    léonie léonie Apr 30, 2016 9:35 AM in response to Kotappa
    Level 10 (107,629 points)
    iCloud
    Apr 30, 2016 9:35 AM in response to Kotappa

    How did you restore from Time Machine?  Did you launch Time Machine to restore the library, or drag the backup from the Time Machine drive in the Finder to restore it?

    Have you run any cleaning applications before you made the backups? Some duplicate cleaners manipulate directly the library and can remove original image files as supposedly duplicates.

  • by Kotappa,

    Kotappa Kotappa Apr 30, 2016 5:12 PM in response to Kotappa
    Level 1 (4 points)
    Photos for Mac
    Apr 30, 2016 5:12 PM in response to Kotappa

    Yes, I have tried both, restoring from time machine backup as well as copying photos library from finder and opening it in photos app.

    i Also tried accessing the master folder of backup'ed photos library and didn't find photos which are supposed to exist in that backup.

     

    I Haven't used any cleanup or de duplication tools.

    the thumbnails exits but not actually images!

  • by Barbara Lewis,

    Barbara Lewis Barbara Lewis Sep 23, 2016 6:06 PM in response to Kotappa
    Level 1 (19 points)
    Sep 23, 2016 6:06 PM in response to Kotappa

    I have had a similar experience.  I made the mistake of letting a highly rated mac guru in my town do a clean install of El Capitan on my older iMac trusting only the Time Machine backup disk to restore from.  He had done this "hundreds of times" with no problem.  I should have had another backup, I know now.  Anyway, Time Machine had stopped backing up new iPhotos library originals from the middle of March 7th on.  I use photos professionally and had been opening, editing and sorting those I had imported after March 7th with no problem right up until I did this clean install in August and after the TM restore, those originals were all gone (not the thumbnails, though. I lost those, too, later after trying to rebuild the iPhoto library.)  Hours with senior level Apple advisors could not find these photos anywhere or explain how this happened and why TM had stopped backing up only this part of my computer.  I was able to find some of my photos from other sources but lost hundreds of important photos.  TM is not always reliable.  I understand I was stupid not to have multiple backups but I am probably not the only one who trusted TM.