I was having some problems with my new Apple TV. It is in a 6 outlet surge protector, and one of the others in that surge protector is a 60 W LED light. If both are on, I keep loosing the connection for Netflix on Apple TV. Should I be putting Apple TV directly into the AC wall outlet, and bypass the surge protector instead?
4th gen. Apple TV-OTHER, tvOS 9.2
Hmmm. Surge protector is good. Mine's actually on a small UPS to let it ride through those sudden disconnects.
Try unplugging the light, to see if it helps. Your problem may actually be wifi/network related, and nothing to do with power supply.
Turns out some LED bulbs can emit radio frequency interference. This can play havoc with wit-fi which works on radio waves. Suggest you relocate the light or more practically swap out the bulb with a conventional halogen if possible. The surge protector has nothing to do with it.
Identify a problem before trying to fix it. Surge protector is for something that occurs maybe once every seven years. If you have not properly earthed a 'whole house' protector, then that plug-in protector may even make damage easier.
Find where and when a signal does and does not work. Does TV's computer talk reliably to a modem? Does modem talk reliably to the ISP? Do you know how to use simple diagnostic tools such as PING ? Do you know how to use diagnostic tools or statistics found inside that modem and TV? Do you know what modem and NIC indicator lights report? Exactly what occurs simultaneously when signal is lost? What are signal strength numbers? Do you know that electronic power supplies have massive filters and regulators so that AC line noise is completely irrelevant? These answers are necessary to focus on potential problem and to ignore urban myths that even promote that six outlet protector.
Should I use a 6 plug surge protector for my Apple TV, 4th gen OR directly into an AC wall outlet?
