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iPhone 4S Apple ID cannot be used to unlock this phone

I reset my phone but it now won't let me reactivate it. I am the original owner on this phone so I know that my Apple ID is the only one. I have logged in to icloud and verified my Apple ID name and password are correct.



I even connected to iTunes to try and activate my phone and I keep getting the same error on the screen. That my Apple ID cannot be used to unlock this phone. I have attached a screenshot to show the error I am getting. The iPhone that the error says the phone is linked to is the one I am trying to use! Help!


User uploaded file

IMEI : ****

Apple ID : ****

<Personal Information Edited by Hosts>

iPhone 4S, iOS 9.3.1, Apple ID cannot be used to unlock t

Posted on Apr 19, 2016 12:10 AM

Reply
Question marked as Best reply

Posted on May 7, 2017 10:14 PM

Bro

me too-locked up for almost 2years now

but for me I mistakenly swap the ID email but I later

rreturned the mail. Still I can't activate the iPad,

what is blowing mine is if I tried wrong is its says wrong

but if try the correct Id it says cannot be used to unlock this ipad

i just want know the difference between

this

Incorrect Apple ID or Password

And

cannot be used to unlock this ipad

12 replies
Question marked as Best reply

May 7, 2017 10:14 PM in response to RK Dey

Bro

me too-locked up for almost 2years now

but for me I mistakenly swap the ID email but I later

rreturned the mail. Still I can't activate the iPad,

what is blowing mine is if I tried wrong is its says wrong

but if try the correct Id it says cannot be used to unlock this ipad

i just want know the difference between

this

Incorrect Apple ID or Password

And

cannot be used to unlock this ipad

Apr 19, 2016 12:17 AM in response to RK Dey

Obviously you have used other id to activate this phone. Is there any chance you are not the first owner of this device?

If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support

If steps suggested in the aforementioned article do not work take all the documents confirming the ownership of this device to the Apple Store.

iPhone 4S Apple ID cannot be used to unlock this phone

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