HT204075: If you can’t send or receive email on your Mac

Learn about If you can’t send or receive email on your Mac
stevenfromsouthend
Level 1 (4 points)
Mac OS X

Q: tried to send email by using forward button now the email is flashing on and off

tried to send email by using forward button now the email is flashing on and off

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on Apr 19, 2016 1:03 AM

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stevenfromsouthend

Q: tried to send email by using forward button now the email is flashing on and off

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  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 19, 2016 7:49 AM in response to stevenfromsouthend
    Level 10 (207,925 points)
    Applications
    Apr 19, 2016 7:49 AM in response to stevenfromsouthend

    Please disconnect from the Internet temporarily, if necessary, by turning off Wi-Fi and/or unplugging the Ethernet cable, whichever is applicable.

    From the Mail menu bar, select

              Window ▹ Connection Doctor

    Look for the outgoing mail (SMTP) account in the window that opens. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. The affected one will be selected. Make a note of the settings. Click the minus-sign button to delete it, then click OK.

    Reconnect to the Internet and add the account back with the same settings.