Missing musics/songa in itunes

Hi all,

I had purchased few albums from itunes. Last year when I had new iPhone it was automatically uploaded in to my iphone itunes but that phone had some software or hardware malfunction/fail. So i went back to phone authorized seller and changed it to new iphone. Since then those purchased sonss all gone from itunes. how do I reload it to itunes in my phone?

Posted on Apr 19, 2016 12:19 AM

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4 replies

Apr 20, 2016 8:39 AM in response to mmtbtsua

Hey mmtbtsua,
I understand that you are wanting to get your previous purchases from the iTunes Store. I can help you out with that.
To download any previous purchase, you can do that from the iTunes Store app. Go to iTunes Store app > More > Purchased > Music > Not on This iPhone and then find the songs and then tap User uploaded file download them. Make sure that you are signed in with your Apple ID that you purchased those songs to get them.
For more details, take a look at the article below to walk you through this.
Download your past purchases
https://support.apple.com/en-us/HT201272

Take it easy

Apr 22, 2016 6:05 AM in response to mmtbtsua

Hi mmtbtsua,
Then the only thing that comes to mind is that you might have been using another Apple ID. Try looking at your purchase history to see if you can see those songs you have purchased. You will want to use iTunes to look this up to look them up. Take a look at the link below for more details.
See your purchase history in the iTunes Store on a Mac or PC
https://support.apple.com/en-us/HT204088

If you can't find them there, you should have received a receipt of your purchase and if you still can't find them, then you may want to contact Apple Support for further assistance.
Have a good day!

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Missing musics/songa in itunes

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