i recently bought a refurbished macbook pro 2012 and tried to log on with my apple ID (i created the ID 2 years ago on my ipad air and can log on to icloud from my windows desktop). It always tells me that my password is incorrect (even though it is not). Can someone help me with this problem?
MacBook Pro, OS X Mavericks (10.9.5)
Is this MBP from Apple or a third party? Did you erase the HDD and install the original OSX that the MBP came with, Lion?
Ciao.
Hello Ogelthorpe, I bought it from Amazon and I noted it has Mavericks installed instead of Lion. I'm trying to set it up but so far it's not working... Thanks!
When you get a second hand (In your case refurbished) MBP, these guidelines from Apple should be followed:
https://support.apple.com/en-us/HT201065
Essentially what you should do is to erase the HDD and install the original OSX. Until you do that, you will not have your Apple ID associated with the MBP and you will not be able to update applications from Apple. I recommend that you boot the MBP into Internet recovery (OPTION + COMMAND + R) and reinstall the original OSX.
Ciao.
Thank you so much! I have followed your suggestion and my MBP is now in the internet recovery mode. It does seem to be rather slow, is this normal? :-)
It can be slow. You do need a solid internet connection. Hardwire is better than Wi Fi.
Ciao.
ah, Ok. Thanks :-). Guess patience is a virtue in this case. Will let you know how it goes.
I can't thank you enough Ogelthorpe, your solution totally worked! 🙂
Excellent! Good luck. 🙂
Ciao.
Help! Macbook pro 2012 does not accept my apple ID password.
