HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
jpmosley
Level 1 (4 points)
iPhone

Q: Problem Transferring old text messages and old notes- phone provider related issue?

I am not able to transfer old text messages and old notes from my old at&t iphone 6plus to my new verizon iphone 6plus. I have transferred most information from icloud and transferred manually through icloud, but my texts and notes from my note pad will not transfer. Does this have something to do with phone providers? Should i install my old SIM chip into my new phone? I also just moved to israel and there are no apple stores here so this can be tricky. Please help.

iPhone 6 Plus, iOS 8.3

Posted on Apr 19, 2016 5:23 AM

Close
jpmosley

Q: Problem Transferring old text messages and old notes- phone provider related issue?

  • All replies
  • Helpful answers

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Apr 19, 2016 6:19 AM in response to jpmosley
    Level 9 (58,429 points)
    iPhone
    Apr 19, 2016 6:19 AM in response to jpmosley

    No, it has nothing to do with different carriers. And none of the information you're trying to transfer is stored on the SIM.

     

    How are you trying to transfer the information? The easiest method would have been to back up the old device, either to iCloud or on your computer using iTunes then restore the new phone from that back up.