In the last 2 weeks when using Logic Pro X on my 2010 iMac - the overload disk too slow message comes up even on the most basic of projects. Could this be a hardware issue with computer. I have had a memory upgrade a few years back.
iMac, OS X Mavericks (10.9), Logic Pro X
Please post an EtreCheckreport of your system. We can then look for obvious issues. Please click the link, download the app and run the report. Once you have the report, please copy and paste it to your reply to this post.
If you would like more info on what EtreCheck is, simply click the link and you will find a description of the app.
Please post an EtreCheckreport of your system. We can then look for obvious issues. Please click the link, download the app and run the report. Once you have the report, please copy and paste it to your reply to this post.
If you would like more info on what EtreCheck is, simply click the link and you will find a description of the app.
When you see the alert, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-20 17:36:00
Download EtreCheck from https://etrecheck.com
Runtime 4:30
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Apps are crashing
Hardware Information:ⓘ
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software:ⓘ
OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 9 hours
Disk Information:ⓘ
ST31000528AS disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (328.81 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information:ⓘ
Generic External
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Focusrite Scarlett 18i8 USB
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (2.3.0 - SDK 10.8 - 2016-04-06) [Support]
/System/Library/Extensions
[loaded] com.digidesign.iokit.DigiDal (10.3.10.613 - SDK 10.6 - 2016-04-06) [Support]
[not loaded] com.focusrite.driver.usb2audio (1.9 - SDK 10.6 - 2016-04-06) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-04-06) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2015-10-23) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2015-10-23) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2015-10-23) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2015-10-23) [Support]
Startup Items:ⓘ
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Startup items are obsolete in OS X Yosemite
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 141 Apple tasks
[running] 38 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 50 Apple tasks
[loaded] 136 Apple tasks
[running] 63 Apple tasks
Launch Agents:ⓘ
[loaded] com.intego.backupassistant.agent.plist (2014-07-30) [Support]
[running] com.lacie.LaCieDesktopManagerAgent.plist (2016-04-20) [Support]
Launch Daemons:ⓘ
[loaded] PACESupport.plist (2013-02-01) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-05) [Support]
[loaded] com.apple.aelwriter.plist
[running] com.apple.qmaster.qmasterd.plist
[running] com.intego.BackupAssistant.daemon.plist (2014-07-30) [Support]
[loaded] com.lacie.LaCieDesktopManagerDaemon.plist (2015-04-22) [Support]
[running] com.paceap.eden.licensed.plist (2013-06-07) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.ARM.[...].plist (2012-09-19) [Support]
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
User Login Items:ⓘ
TomTomHOMERunner Application Hidden (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Other Apps:ⓘ
[running] [0x0-0x18018].com.shazam.mac.Shazam
[running] [0x0-0x39039].com.etresoft.EtreCheck
[running] com.gopro.GoPro-Studio-GoPro-Importer
[running] com.realnetworks.realplayerdownloader.32768
[running] com.realnetworks.realplayerdownloaderagent.33120
[loaded] com.shazam.mac.ShazamHelper
[running] com.tomtom.HOMERunnerApp.32944
[running] jp.co.canon.cijscannerregister.35056
[loaded] 440 Apple tasks
[running] 354 Apple tasks
Internet Plug-ins:ⓘ
JavaAppletPlugin: 14.9.0 - SDK 10.7 (2014-10-02) Check version
FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-07) [Support]
QuickTime Plugin: 7.7.3 (2016-04-06)
AdobePDFViewerNPAPI: 10.1.14 (2015-06-30) [Support]
AdobePDFViewer: 10.1.14 (2015-06-30) [Support]
Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-07) [Support]
Default Browser: 537 - SDK 10.9 (2014-10-01)
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
iPhotoPhotocast: 7.0 (2010-05-06)
User internet Plug-ins:ⓘ
RealPlayer Plugin: Unknown (2015-03-23) [Support]
Audio Plug-ins:ⓘ
DVCPROHDAudio: 1.3.2 (2011-06-09)
Avid CoreAudio: 10.3.10.613 - SDK 10.6 (2015-10-23) [Support]
3rd Party Preference Panes:ⓘ
Flash Player (2016-04-05) [Support]
Time Machine:ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 670.53 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 36
Oldest backup: 30/03/2016 22:08
Last backup: 20/04/2016 16:36
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU:ⓘ
6% coreaudiod
5% WindowServer
5% Logic Pro X
4% kernel_task
4% fontd
Top Processes by Memory:ⓘ
597 MB kernel_task
549 MB com.apple.WebKit.WebContent(6)
434 MB Logic Pro X
172 MB softwareupdated
131 MB Finder
Virtual Memory Information:ⓘ
4.19 GB Free RAM
3.81 GB Used RAM (2.35 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Apr 20, 2016, 07:52:42 AM Self test - passed
Hi Linc -
There were only a couple of lines - showing the LOGIC measure I get in Logic
20/04/2016 21:27:23.817 Logic Pro X[545]: Audio engine overloaded, resetting
20/04/2016 21:27:42.720 Logic Pro X[545]: Disk is too slow or System Overload. https://support.apple.com/en-us/HT203930 -- (-10010)
Thanks Philip
Did you follow all the instructions in the support article?
I can try the buffer size - altho that will create a latency problem. This problem has suddenly arisen with all LOGIC problems - even projects with 2 Audio tracks (about as minimum as one can go). There was an update a few weeks back - maybe something happened there (I downloaded more LOGIC extras). Obviously the worry I have is if the hard drive were damaged.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.8 ("Mountain Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, please back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website many times over a period of years. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy the text of a particular web page (not this one) to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.
6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") Press the key combination command-A to select all the text, then copy it to the Clipboard by pressing command-C.
8. Launch the built-in Terminal application in any one of the following ways:
☞ Enter the first few letters of its name ("Terminal") into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
Test started
Part 1 of 4 done at: … sec
…
Part 4 of 4 done at: … sec
The test results are on the Clipboard.
Please close this window.
The intervals between parts won't be exactly equal, but they give a rough indication of progress.
Wait for the final message "Please close this window" to appear—again, usually within a few minutes. If you don't see that message within about 30 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something.
In order to get results, the test must either be allowed to complete or else manually stopped as above. If you close the Terminal window while the test is still running, the partial results won't be saved.
11. When the test is complete, or if you stopped it manually, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "close this window" message. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
13. When you're done with the test, it's gone. There is nothing to uninstall or clean up.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
15. The linked UNIX shell script bears a notice of copyright. Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
PhilRuss1Apr 20, 2016 9:38 AM Re: Keep getting disk too slow overload on my 2010 iMac for LogivX
in response to rkaufmann87
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-20 17:36:00
Download EtreCheck from https://etrecheck.com
Runtime 4:30
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Apps are crashing
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 9 hours
ST31000528AS disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (328.81 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
Generic External
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Focusrite Scarlett 18i8 USB
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Mac App Store and identified developers
/Library/Extensions
[not loaded] com.LaCie.ScsiType00 (2.3.0 - SDK 10.8 - 2016-04-06) [Support]
/System/Library/Extensions
[loaded] com.digidesign.iokit.DigiDal (10.3.10.613 - SDK 10.6 - 2016-04-06) [Support]
[not loaded] com.focusrite.driver.usb2audio (1.9 - SDK 10.6 - 2016-04-06) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-04-06) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2015-10-23) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2015-10-23) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2015-10-23) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2015-10-23) [Support]
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Startup items are obsolete in OS X Yosemite
[not loaded] 6 Apple tasks
[loaded] 141 Apple tasks
[running] 38 Apple tasks
[not loaded] 50 Apple tasks
[loaded] 136 Apple tasks
[running] 63 Apple tasks
[loaded] com.intego.backupassistant.agent.plist (2014-07-30) [Support]
[running] com.lacie.LaCieDesktopManagerAgent.plist (2016-04-20) [Support]
[loaded] PACESupport.plist (2013-02-01) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-05) [Support]
[loaded] com.apple.aelwriter.plist
[running] com.apple.qmaster.qmasterd.plist
[running] com.intego.BackupAssistant.daemon.plist (2014-07-30) [Support]
[loaded] com.lacie.LaCieDesktopManagerDaemon.plist (2015-04-22) [Support]
[running] com.paceap.eden.licensed.plist (2013-06-07) [Support]
[loaded] com.adobe.ARM.[...].plist (2012-09-19) [Support]
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
TomTomHOMERunner Application Hidden (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
RealPlayer Downloader Agent Application (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
[running] [0x0-0x18018].com.shazam.mac.Shazam
[running] [0x0-0x39039].com.etresoft.EtreCheck
[running] com.gopro.GoPro-Studio-GoPro-Importer
[running] com.realnetworks.realplayerdownloader.32768
[running] com.realnetworks.realplayerdownloaderagent.33120
[loaded] com.shazam.mac.ShazamHelper
[running] com.tomtom.HOMERunnerApp.32944
[running] jp.co.canon.cijscannerregister.35056
[loaded] 440 Apple tasks
[running] 354 Apple tasks
JavaAppletPlugin: 14.9.0 - SDK 10.7 (2014-10-02) Check version
FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-07) [Support]
QuickTime Plugin: 7.7.3 (2016-04-06)
AdobePDFViewerNPAPI: 10.1.14 (2015-06-30) [Support]
AdobePDFViewer: 10.1.14 (2015-06-30) [Support]
Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-07) [Support]
Default Browser: 537 - SDK 10.9 (2014-10-01)
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
iPhotoPhotocast: 7.0 (2010-05-06)
RealPlayer Plugin: Unknown (2015-03-23) [Support]
DVCPROHDAudio: 1.3.2 (2011-06-09)
Avid CoreAudio: 10.3.10.613 - SDK 10.6 (2015-10-23) [Support]
Flash Player (2016-04-05) [Support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 670.53 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 36
Oldest backup: 30/03/2016 22:08
Last backup: 20/04/2016 16:36
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
6% coreaudiod
5% WindowServer
5% Logic Pro X
4% kernel_task
4% fontd
597 MB kernel_task
549 MB com.apple.WebKit.WebContent(6)
434 MB Logic Pro X
172 MB softwareupdated
131 MB Finder
4.19 GB Free RAM
3.81 GB Used RAM (2.35 GB Cached)
0 B Swap Used
Apr 20, 2016, 07:52:42 AM Self test - passed
I did try posting earlier
I'm not sure whether your last post is addressed to me, but that's not the information I asked for and I have no use for it.
Sorry Linc - but also had rkaufmann87 was dealing with case (I managed to submit the problem twice....). Anyway before going down your route I will try running the I/O buffer in Logic at 128 for playing (and deal with the latency as it happens). What is the expected life span of an iMac? (I've had mine 5 and 1/2 years) - is 10 years optimistic!? thanks Philip
Hi Linc - was just checking disc utility and following message came up 1TB,,,,,,,,,,,,BAS media (all in red) drive hardware problem that cant be repaired ... backup all ........ S.M.A.R.T. failing
Before you do ANYTHING backup the complete computer. Then take the machine in for repair to have the HD replaced, it is failing!!!!
Everything is automatically backed up on time capsule plus have a lot of most relevant stuff also on LACIE hard drive. Question - replace HD or new computer?
Your choice, but a HD (or a SSD) is much less to replace than a computer. Take the computer to an Apple Authorized Service Provider for service. Don't take it to an Apple Store, they will not work on it due to it's age.
Keep getting disk too slow overload on my 2010 iMac for LogivX
