Gman123z

Q: Update 4s having problems with Itunes and phone

I am updated my Iphone 4s and when it was done it had the picture of the cord and Itunes symbol. I plugged it into the computer and launched Itunes. From there the phone looks like it is doing the update again. Then it gets about half way on the progress bar and A window pops up on Itunes and it says an unexpected error has occurred then it give me this (29) My phone goes back to the cord and Itunes symbol. Its been like this all day long. I do not want to reset it! I have pictures that I haven't saved. If anyone can help PLEASE HELP

                               

                                                                                                Oh! the update is 9.3.1

iPhone 4S, iOS 9.3.1

Posted on Apr 19, 2016 4:06 PM

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Q: Update 4s having problems with Itunes and phone

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  • by razmee209,

    razmee209 razmee209 Apr 19, 2016 4:50 PM in response to Gman123z
    Level 7 (33,883 points)
    Apr 19, 2016 4:50 PM in response to Gman123z

    Gman123z wrote:

     

    I am updated my Iphone 4s and when it was done it had the picture of the cord and Itunes symbol. I plugged it into the computer and launched Itunes. From there the phone looks like it is doing the update again. Then it gets about half way on the progress bar and A window pops up on Itunes and it says an unexpected error has occurred then it give me this (29) My phone goes back to the cord and Itunes symbol. Its been like this all day long. I do not want to reset it! I have pictures that I haven't saved. If anyone can help PLEASE HELP

                                  

                                                                                                     Oh! the update is 9.3.1

    Sorry your phone is in recovery mode, and there are no data on it.  Whatever you didn't back up or save is gone.

     

    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

     

    error code 29 Get help with iOS update and restore errors - Apple Support

  • by alexfrbg,

    alexfrbg alexfrbg Apr 19, 2016 4:58 PM in response to razmee209
    Level 1 (8 points)
    Servers Enterprise
    Apr 19, 2016 4:58 PM in response to razmee209

    how to turn off the option to find my phone, if I phone 4s dead? I turned on Itunes and i wanted to restore, but it's impossible because I find my iphone app is on. Syncing is impossible