Yidster147
Level 1
(5 points)
iPhone
Q: Trying to wipe an iPhone 5
Hi,
I've just bought an iPhone SE, so am trying to wipe my iPhone 5 in order to sell it. However I keep getting the message 'Verification Failed, There was an error connecting to the Apple ID server'. I am definitely putting in the correct password, any ideas?
iPhone 5, iOS 9.3.1
by elcpu,Solvedanswer
elcpu
Level 6
(16,265 points)
Photos for Mac
Try resetting Network Settings:
Settings > General > Reset > Reset Network Settings.
Rejoin the Network again.
Then: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
