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Some songs are not uploaded in iPhone, although they are in my ipad

Hi!

Some songs uploaded in my iPhone are greyed and can't be played even though they are perfectly fine in my iPad.

Do you have any explanation for this?


Thank you!

Posted on Apr 19, 2016 4:31 PM

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Question marked as Best reply

Posted on Apr 25, 2016 8:29 AM

It would suggest that files haven't been properly transferred to the device.

The following steps should resolve things assuming all of the content you want is in your library.

(If it isn't see Recover your iTunes library from your iPod or iOS device.)


  1. Backup device.
  2. Restore as a new device.
  3. Restore the backup you made earlier.


N.b. A feature introduced with iOS 9 referred to as app thinning or app slicing allows each device to download only the code and resources needed by that device, resulting in smaller downloads and better use of storage on the device. As a consequence the device no longer holds the universal version of the app that could be installed on any device so transferring apps is no longer supported. You can however download past purchases from iTunes and/or enable automatic downloads of app purchases to make sure that iTunes always has the apps that you want on your device. A further change to the way restores are implemented means that all private app data is restored and apps that are not in the library are queued for download from the iTunes Store over Wi-Fi, in a similar fashion to the way restore from iCloud works. Not having the apps in your library isn't the drawback it once was, however you are still at risk of losing a favoured app if it is removed from the store and you don't have a local copy.


tt2

1 reply
Question marked as Best reply

Apr 25, 2016 8:29 AM in response to Tif

It would suggest that files haven't been properly transferred to the device.

The following steps should resolve things assuming all of the content you want is in your library.

(If it isn't see Recover your iTunes library from your iPod or iOS device.)


  1. Backup device.
  2. Restore as a new device.
  3. Restore the backup you made earlier.


N.b. A feature introduced with iOS 9 referred to as app thinning or app slicing allows each device to download only the code and resources needed by that device, resulting in smaller downloads and better use of storage on the device. As a consequence the device no longer holds the universal version of the app that could be installed on any device so transferring apps is no longer supported. You can however download past purchases from iTunes and/or enable automatic downloads of app purchases to make sure that iTunes always has the apps that you want on your device. A further change to the way restores are implemented means that all private app data is restored and apps that are not in the library are queued for download from the iTunes Store over Wi-Fi, in a similar fashion to the way restore from iCloud works. Not having the apps in your library isn't the drawback it once was, however you are still at risk of losing a favoured app if it is removed from the store and you don't have a local copy.


tt2

Some songs are not uploaded in iPhone, although they are in my ipad

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