Low Power Mode bug?

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Level 1

4 points

Low Power Mode bug?

Hello all,

My iPhone 6s (iOS 9.3.1.) is repeating the same behavior at every second-third time it's charged. When the phone reaches 20% and pops up the dialog to enable "Low Power Mode" or "Close", if I choose "Close" the phone shutdown. If I try turn it on again, it shows me the sign to connect the charger. If I wait a few minutes, it turns on and show me 20% battery, but as soon the Low Power message pops up the process restarts all over again.

Again, this bug doesn't happen all the time. It seams to be related if I'm using WiFi at the moment the phone reaches 20% of the battery and displays the "Low Power" message. Also, the bug is not related to when the phone reaches 20% of the battery, but when the Low Power Mode message is displayed. So it can happen at 19%, 18%, 17%, etc.

Any suggestions or ideas how can I get rid of this annoyance?

PS: My old iPhone 5 suffered from the same issue since I update it to iOS 8.

iPhone 6s, iOS 9.1, null

Posted on Apr 20, 2016 1:59 AM

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Answer 1

CarlAVII

Community Specialist

Apr 21, 2016 9:02 AM in response to cferreira

cferreira,

I understand that your iPhone is shutting itself down as soon it produces a notification regarding Low Power Mode. In such a situation the first step is to force close all open apps on your iPhone, then force restart the device.

Force an app to close in iOS
http://support.apple.com/en-us/HT5137

Turn your iOS device off and on (restart) and reset
http://support.apple.com/en-us/HT1430

If your iPhone continues to restart at the mention of Low Power Mode, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes. Prior to doing so, it's always a good idea to make sure that you've got a backup made.

Make sure that you have iTunes 12 or later on your computer.

Put your device in recovery mode.

When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
https://support.apple.com/en-us/HT201412

Regards!

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