iPhone 6S Low Battery Crash

I’ve got the same issue with my iPhone 6.

As far as I can see for me it started with iOS 11…

The strange thing is that 'Capacity' in my reports is often non-zero, so the iPhone should know there is some battery capacity left…

However, it crashes because of low battery and needs some some to let it power on again.

Hi

If your battery is over 2/3 years Old it will need replacing make an appointment at Apple store.

Or go to Support.apple.com for posting details use simcard in other phone if you have one Mine took 4 days.

Cheers

Brian 🇬-1F1E7;

Exactly the same problem 😟

Same issue here. Just started from scratch. Reset of the Iphone did not work as well to sort this out.

Hardware issue?

I've got exactly the same problem:

• phone dies/crashes with plenty of battery left
• when restarting, it indicates it needs to be plugged in
• after retrying to restart, it wakes up again (battery indicator indicating there is still battery left)
• when filling in the PIN of my SIM, the phone crashes again

Tried everything from resetting network settings, re-calibrating battery, restoring from iCloud, restoring from iTunes, to completely restoring the phone to it's factory defaults...

Crash log looks very similar...

Incident Identifier: B228C6A1-E25A-45CC-82DE-E814BD79F3A3

CrashReporter Key: 797688f5d3f946be94b73c58140dce6f7a6a00b0

Date: 2016-08-18 08:30:37 +0200

OS Version: iPhone OS 9.3.4 (13G35)

assertiond: <BKNewProcess: 0x125d147e0; com.nianticlabs.pokemongo; pid: 2518; hostpid: -1>:28-DECE4837-A211-4F4A-AF42-4D09E075ABC4 [CMSession.2518."com.nianticlabs.pokemongo"."AmbientSound".isPlayingProcessAsse rtion] [0x125d66230] NoIdleSleepAssertion == 255, held for 00:05:22

mediaserverd: com.apple.audio.AudioSession-2518(com.nianticlabs.pokemongo).isplaying NoIdleSleepAssertion == 255, held for 00:05:10

mediaserverd: com.apple.audio.VAD [vdef] Aggregate Device UID 145.context.preventuseridlesleep PreventUserIdleSystemSleep == 255, held for 00:05:22

SpringBoard: com.apple.springboard.idle NoIdleSleepAssertion == 255, held for 00:05:49

Hardware Model: N71AP

Awake Time: 02:56:53 (10612)

Standby Time: 15:24:17 (55457)

Partial Charge: 0

Capacity: 20

Voltage: 3559 mV

Been experiencing same issue for about two weeks. Did this ever get resolved?

I went to the Apple store. They performed some battery diagnostics, but they couldn't see anything wrong (battery was apparently on 90% capacity, which seemed normal). After that they performed somekind of firmware reset, and told me to setup the phone as new (not restoring from an iCloud backup). Up till know I haven't had the issue anymore ..

I was facing this issue now. My Iphone6s will shut down at about 30-40 percents.

My log is

{"bug_type":"120","os_version":"iPhone OS 9.3.5 (13G36)"} Incident Identifier: 61761024-E57F-4325-ADF1-605C3AA1223B

CrashReporter Key: 039f5671ab73dd63accfccbab1698e823f6451d0

Date: 2016-10-10 14:58:43 +0800

OS Version: iPhone OS 9.3.5 (13G36)

apsd: com.apple.persistentconnection[apsd,104,APSDaemon-courierconnecttimer-PendingSi mpleTimer(0x144543100)] NoIdleSleepAssertion == 255, held for 00:00:00

apsd: com.apple.apsd-connectcouriers NoIdleSleepAssertion == 255, held for 00:00:00

SpringBoard: com.apple.springboard.idle NoIdleSleepAssertion == 255, held for 00:00:14

UserEventAgent: com.apple.geod.XPCRemoteLogAdaptor.aid-types_12000 BackgroundTask == 255, held for 00:00:00

UserEventAgent: com.apple.healthd.pedometer BackgroundTask == 255, held for 00:00:00

locationd: com.apple.locationd.NetworkProvider.13e652300(query) NoIdleSleepAssertion == 255, held for 00:00:13

Hardware Model: N71AP

Awake Time: 05:39:33 (20372)

Standby Time: 24:43:00 (88980)

Partial Charge: 0

Capacity: 35

Voltage: 3686 mV

Hi Herre, did you solve your problem with the "clean" restore? I'm facing the same problem here...

I have the same issue. My phone usually turns OFF when I have from 30% to 20% of battery left. The problem is that my battery still has 87% of life and it is still in the quite good condition. I have tried set my phone from scratch, but the problem is still there. I have discovered a trick that helped me sometimes, but not always. What I have found out is that if you didn't have your "low power mode" enabled, your phone is OFF, you should turn it ON holding the HOME and POWER buttons, after you need to quickly enter your PIN and will be quick enough to navigate to the battery menu and enable "Low Poer Mode", it sometimes help and the phone becomes alive up to discharged to 1%. I have even tried to turn the "Low Power Mode" ON and after 5 minutes turn it OFF, phone still worked great. I think that this is related to the software bug, and we need apple to create an application to calibrate your battery. Or maybe it is already created?, this is my log:

In any case, this is my log:

{"bug_type":"120","os_version":"iPhone OS 10.1.1 (14B100)"}

Incident Identifier: 5546A181-E06C-4578-BE9B-6D384293B652

CrashReporter Key: ea7150aef7f9f36db15bbdc2a154c30aa81af0eb

Date: 2016-11-10 09:24:27 +0200

OS Version: iPhone OS 10.1.1 (14B100)

SpringBoard: com.apple.springboard.idle NoIdleSleepAssertion == 255, held for 00:00:21

assertiond: <BKNewProcess: 0x100442d60; com.apple.camera; pid: 1427; hostpid: -1>:27-51FAC874-049F-472F-B88D-77BA5BF7DAB7 [CMSession.1427."com.apple.camera"."PlayAndRecord_NoBluetooth_DefaultToSpeaker" .isPlayingProcessAssertion] [0x100401950] NoIdleSleepAssertion == 255, held for 00:00:15

mediaserverd: com.apple.audio.sid:0x1cdb4, Camera(1427), 'prim'(com.apple.camera).isplaying NoIdleSleepAssertion == 255, held for 00:00:05

mediaserverd: com.apple.audio.VAD [vdfi] AggDev 227.context.preventuseridlesleep PreventUserIdleSystemSleep == 255, held for 00:00:17

BTServer: com.apple.BTStack PreventUserIdleSystemSleep == 255, held for 00:00:01

UserEventAgent: com.apple.routined.sync.coreroutine BackgroundTask == 255, held for 18:42:27

Hardware Model: N71AP

Awake Time: 10:32:14 (37933)

Standby Time: 16:12:21 (58340)

Partial Charge: 0

Capacity: 26

Voltage: 3551 mV

I have the same issue and the same feelings. If you choose energy safe mode. You can use iPhone until 1%.

I think I might found a solution, that "might" resolve the issue.

- I have my battery charged 100%

- I have my power-bank charged 100% (PB capacity is 3200mAh)

- I have installed VLC Player

Steps:

- add a lot of videos to your iPhone

- turn off WiFi and Bluetooth (I have even put it to the airplane mode)

- Start video and play all the videos without interrupting and turning off the device

- wait until the battery is discharged to 20%

- once iPhone asks you to put it to the Power Save Mode - do it

- keep playing videos until the phone battery is dead

I have used power-bank to perform steps above 2 times (I better prefer to charge it from power-bank), so now my phone works fine for over 2 days already.

Why it "might" be a solution? By playing the video, the battery is discharged smoothly without any extreme peaks. So the phone software may start to treat it as a healthy one. Well, I don't know, it worked for me, it might help to someone else.