HT204144: How to use AirDrop with your iPhone, iPad, or iPod touch

Learn about How to use AirDrop with your iPhone, iPad, or iPod touch
ankurp

Q: I m using iPhone 6s with iOS 9.3.1 and macbook pro mid 2014 with os x EI capitan, i am able to use airdrop , it is set to everyone, wifi and bluetooth are on bit still doesn't show the iPhone in mac and mac in iPhone airdrop.. please help me out.

I m using iPhone 6s with iOS 9.3.1 and macbook pro mid 2014 with os x EI capitan, i am able to use airdrop , it is set to everyone, wifi and bluetooth are on bit still doesn't show the iPhone in mac and mac in iPhone airdrop.. please help me out.

MacBook Pro, OS X El Capitan (10.11.2), 15''

Posted on Apr 20, 2016 2:35 AM

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Q: I m using iPhone 6s with iOS 9.3.1 and macbook pro mid 2014 with os x EI capitan, i am able to use airdrop , it is set to everyone ... more

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  • by alex_h1,

    alex_h1 alex_h1 Apr 21, 2016 9:20 AM in response to ankurp
    Community Specialists
    Apr 21, 2016 9:20 AM in response to ankurp

    Hello ankurp,

    Thanks for using Apple Support Communities.

     

    I see you're having issues with using AirDrop between your iPhone and Mac.  For help with getting AirDrop set up and working, I suggest that you follow through the steps below.

     

    Tips for sending items

    If you don't see the recipient in the AirDrop window or sheet:

    • Make sure that both devices have AirDrop turned on and are within 30 feet (9 meters) of each other.
    • If you're sending to an iPhone, iPad, or iPod touch: 
         
      • Your Mac needs to be a 2012 or newer model with OS X Yosemite or later.
      •  
      • The iOS device must be using iOS 7 or later and have Personal Hotspot turned off in Settings > Cellular. 
    • If you're sending to a Mac: 
         
      • If the receiving Mac is using OS X Mavericks, Mountain Lion, or Lion, it needs to have an AirDrop window open: choose Go > AirDrop from the menu bar in the Finder. 
      •  
      • If the receiving Mac is a 2012 or older model, click “Don't see who you're looking for?” in the AirDrop window or sharing sheet of the sending Mac. Then click “Search for an Older Mac.” 
      •  
      • Find out if the Mac has “Block all incoming connections” turned on in Security & Privacy preferences. A Mac won't receive items using AirDrop if this setting is turned on.
    • If AirDrop on the receiving device is set up to receive items from contacts only, make sure that both devices are signed in to iCloud. Also make sure that the email address or phone number associated with your Apple ID is in the Contacts app of the receiving device.

    Use AirDrop to send content from your Mac

     

    Take care.