Q: Mail crashes when sending mail with attachment on version 9.3 and OSX 10.11.4
Very often but not always Mail (version 9.3) crashes while sending mail with attachment. I have a macbook Pro (retina 13 inch late 2013), 2.4Ghz and 8GB memory. I am attaching a portion of the log file. if it helps I can attach the whole log. Although I see the mail in the sent folder after mail recovers from the crash, I am not sure if the mail actually went through or not. Thanks.
Mail quit unexpectedly.
Process: Mail [46003]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 9.3 (3124)
Build Info: Mail-3124000000000000~2
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Mail [46003]
User ID: 503
Date/Time: 2016-04-20 10:45:24.531 -0400
OS Version: Mac OS X 10.11.4 (15E65)
Report Version: 11
Anonymous UUID: 274A4975-56BA-E427-737B-738C69CE69E4
Sleep/Wake UUID: 203A1CD2-1A14-44BE-897D-F70254ED0E32
Time Awake Since Boot: 160000 seconds
Time Since Wake: 5300 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000007ffd5e37448
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x7ffd5e37448:
CoreAnimation 000000011d189000-000000011fcab000 [ 43.1M] rw-/rwx SM=PRV
-->
JS JIT generated code 0000587be1200000-0000587be1201000 [ 4K] ---/rwx SM=NUL
Application Specific Information:
objc_msgSend() selector name: retain
Calling encodeRestorableStateWithCoder: on window of class 'NSKVONotifying_MouseTrackingWindow' with title 'Sent (2809 messages)' (delegate is 0x7ffd5bf4bfb0, fr is 0x7ffd5e54ef60)
Global Trace Buffer (reverse chronological seconds):
25.674015 CFNetwork 0x00007fff854a9ced TCP Conn 0x7ffd5ec4dab0 complete. fd: 80, err: 0
25.674052 CFNetwork 0x00007fff855385c7 TCP Conn 0x7ffd5ec4dab0 event 1. err: 0
25.754630 CFNetwork 0x00007fff854ab447 TCP Conn 0x7ffd5ead5040 SSL Handshake DONE
25.827606 CFNetwork 0x00007fff854ab323 TCP Conn 0x7ffd5ead5040 starting SSL negotiation
25.827732 CFNetwork 0x00007fff854a9ced TCP Conn 0x7ffd5ead5040 complete. fd: 68, err: 0
25.828415 CFNetwork 0x00007fff855385c7 TCP Conn 0x7ffd5ead5040 event 1. err: 0
54.013789 CFNetwork 0x00007fff854ab447 TCP Conn 0x7ffd5e9184f0 SSL Handshake DONE
54.251810 CFNetwork 0x00007fff854ab323 TCP Conn 0x7ffd5e9184f0 starting SSL negotiation
54.252087 CFNetwork 0x00007fff854a9ced TCP Conn 0x7ffd5e9184f0 complete. fd: 42, err: 0
54.252200 CFNetwork 0x00007fff855385c7 TCP Conn 0x7ffd5e9184f0 event 1. err: 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff9757a4dd objc_msgSend + 29
1 com.apple.CoreFoundation 0x00007fff8ec2d189 _CFPreferencesSetValueWithContainer + 153
2 com.apple.Foundation 0x00007fff81760ab0 -[NSUserDefaults(NSUserDefaults) setObject:forKey:] + 46
3 com.apple.Mail.framework 0x00007fff8b960f98 -[MFSpecialMailbox saveUserInfo] + 177
4 com.apple.mail 0x0000000103d72b99 0x103d14000 + 387993
5 com.apple.mail 0x0000000103d8bb36 0x103d14000 + 490294
6 com.apple.mail 0x0000000103d8b8b5 0x103d14000 + 489653
7 com.apple.mail 0x0000000103d8b6bb 0x103d14000 + 489147
8 com.apple.AppKit 0x00007fff8880e379 -[NSWindow encodeRestorableStateWithCoder:] + 323
9 com.apple.AppKit 0x00007fff8880d505 -[NSPersistentUIRecord generateArchive:] + 158
10 com.apple.AppKit 0x00007fff8880de23 recursivelyEncodeInvalidPersistentState + 446
11 com.apple.AppKit 0x00007fff8880c6e7 -[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:] + 1207
12 com.apple.AppKit 0x00007fff8880c207 -[NSPersistentUIManager flushPersistentStateAndClose:waitingUntilDone:] + 202
13 com.apple.AppKit 0x00007fff886326e9 run_cocoa_block + 41
14 com.apple.AppKit 0x00007fff8880c11d __42-[NSPersistentUIManager acquireDirtyState]_block_invoke + 77
15 libdispatch.dylib 0x00007fff858b840b _dispatch_client_callout + 8
16 libdispatch.dylib 0x00007fff858c8675 _dispatch_source_latch_and_call + 2235
17 libdispatch.dylib 0x00007fff858bca83 _dispatch_source_invoke + 983
18 libdispatch.dylib 0x00007fff858cb72d _dispatch_main_queue_callback_4CF + 422
19 com.apple.CoreFoundation 0x00007fff8ec609e9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
20 com.apple.CoreFoundation 0x00007fff8ec1f8dd __CFRunLoopRun + 1949
21 com.apple.CoreFoundation 0x00007fff8ec1eed8 CFRunLoopRunSpecific + 296
22 com.apple.HIToolbox 0x00007fff8c03d935 RunCurrentEventLoopInMode + 235
23 com.apple.HIToolbox 0x00007fff8c03d76f ReceiveNextEventCommon + 432
24 com.apple.HIToolbox 0x00007fff8c03d5af _BlockUntilNextEventMatchingListInModeWithFilter + 71
25 com.apple.AppKit 0x00007fff88674efa _DPSNextEvent + 1067
26 com.apple.AppKit 0x00007fff8867432a -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
27 com.apple.AppKit 0x00007fff88668e84 -[NSApplication run] + 682
28 com.apple.AppKit 0x00007fff8863246c NSApplicationMain + 1176
29 libdyld.dylib 0x00007fff8317d5ad start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8305defa kevent_qos + 10
1 libdispatch.dylib 0x00007fff858be165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff858bddcd _dispatch_mgr_thread + 52
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff83056f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff830563b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ec201c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ec1f68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff8ec1eed8 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff85470111 +[NSURLConnection(Loader) _resourceLoadLoop:] + 412
6 com.apple.Foundation 0x00007fff81759d64 __NSThread__start__ + 1351
7 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8305d07a __select + 10
1 com.apple.CoreFoundation 0x00007fff8ec5d4fa __CFSocketManager + 762
2 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
4 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 4:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff83056f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff830563b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ec201c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ec1f68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff8ec1eed8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff887cae99 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 5:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff83056f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff830563b3 mach_msg + 55
2 com.apple.QuartzCore 0x00007fff94a598df CA::Render::Server::server_thread(void*) + 257
3 com.apple.QuartzCore 0x00007fff94a597d7 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
6 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8305cdb6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9309c728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8dd4068f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff96c335ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff96c333f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff96c28d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff96c28c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8305cdb6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9309c728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8dd4068f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff96c335ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff96c333f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff96c28d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff96c28c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8305cdb6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9309c728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8dd4068f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff96c335ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff96c333f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff96c28d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff96c28c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8305cdb6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9309c728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8dd4068f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff96c335ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff96c333f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff96c28d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff96c28c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8305cdb6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9309c728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8dd4068f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff96c335ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff96c333f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff96c28d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff96c28c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8305cdb6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9309c728 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8dd4068f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff96c335ab JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff96c333f8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff96c28d72 ***::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff96c28c9f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff9309b99d _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff9309b91a _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff93099351 thread_start + 13
Thread 12:: -[DeliveryQueue _deliverQueuedMessages:] Dispatch queue: NSOperationQueue 0x7ffd5bc0afe0 :: NSOperation 0x7ffd5ec51df0 (QOS: UTILITY)
0 libsystem_kernel.dylib 0x00007fff83056f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff830563b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ec201c4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ec1f68c __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff8ec1eed8 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff81748dd9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
6 com.apple.MailCore 0x00007fff87d8ee2b -[MCSocket writeBytes:maxLength:error:] + 862
7 com.apple.MailCore 0x00007fff87d0b8d9 -[MCConnection _writeData:dontLogBytesInRange:error:] + 1304
8 com.apple.Mail.framework 0x00007fff8b959481 -[MFSMTPConnection _sendDataDontLogBytesInRange:] + 45
9 com.apple.Mail.framework 0x00007fff8b95b2e2 -[MFSMTPConnection sendDatas:] + 1626
10 com.apple.Mail.framework 0x00007fff8b95c7ac -[MFSMTPDeliverer deliverMessageHeaderData:bodyData:toRecipients:] + 3260
11 com.apple.Mail.framework 0x00007fff8b8c9eae __42-[MFMessageDeliverer deliverSynchronously]_block_invoke + 511
12 com.apple.CoreFoundation 0x00007fff8ec1d496 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
13 com.apple.CoreFoundation 0x00007fff8ec1d389 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 185
14 com.apple.Mail.framework 0x00007fff8b8c9a4e -[MFMessageDeliverer deliverSynchronously] + 1080
15 com.apple.mail 0x0000000103d9b760 0x103d14000 + 554848
16 com.apple.mail 0x0000000103d9a00a 0x103d14000 + 548874
17 com.apple.CoreFoundation 0x00007fff8ec1ca6c __invoking___ + 140
18 com.apple.CoreFoundation 0x00007fff8ec1c8fe -[NSInvocation invoke] + 286
19 com.apple.MailCore 0x00007fff87d65f4e -[MCMonitoredInvocation invoke] + 245
20 com.apple.MailCore 0x00007fff87d9886a -[MCThrowingInvocationOperation main] + 48
21 com.apple.MailCore 0x00007fff87d21be2 -[_MCInvocationOperation main] + 426
22 com.apple.Foundation 0x00007fff81769b7a -[__NSOperationInternal _start:] + 654
23 com.apple.Foundation 0x00007fff81765b64 __NSOQSchedule_f + 194
24 libdispatch.dylib 0x00007fff858b840b _dispatch_client_callout + 8
25 libdispatch.dylib 0x00007fff858bd03b _dispatch_queue_drain + 754
26 libdispatch.dylib 0x00007fff858c3707 _dispatch_queue_invoke + 549
27 libdispatch.dylib 0x00007fff858bbd53 _dispatch_root_queue_drain + 538
28 libdispatch.dylib 0x00007fff858bbb00 _dispatch_worker_thread3 + 91
29 libsystem_pthread.dylib 0x00007fff9309b4de _pthread_wqthread + 1129
30 libsystem_pthread.dylib 0x00007fff93099341 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8305d5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9309b578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff93099341 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8305d5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9309b578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff93099341 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007ffd5e45c9b0 rbx: 0x0000000000000000 rcx: 0x0100000000000000 rdx: 0x013d8001041b982d
rdi: 0x00007ffd5e45c9b0 rsi: 0x00007fff8eff6a4d rbp: 0x00007fff5bee9c70 rsp: 0x00007fff5bee9b38
r8: 0x0000000000000015 r9: 0xffffffff00000000 r10: 0x00007fff8eff6a4d r11: 0x000007ffd5e37430
r12: 0x00007fff5bee9b40 r13: 0x0000000000000002 r14: 0x00007fff713bd840 r15: 0x00007fff5bee9bd8
rip: 0x00007fff9757a4dd rfl: 0x0000000000010206 cr2: 0x000007ffd5e37448
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11.4), Mail 9.3
Posted on Apr 20, 2016 8:17 AM