RebekkahRoseRyan

Q: How do I recharge my new iPhone 6s which arrived yesterday?

My new iPhone 6s arrived yesterday.  I have the cords included with the phone, but I can't find a place to put the small end into the iPhone.  I have my iPhone in an Otterbox Defender case, but I don't think any of the holes are covered up.  None of the ends of the supplied cord will fit into any of the holes I can see.  I also have an Apple AirPort Express and a Lightning Dock. My phone is dying, and I don't know how to revive it without the correct cord. RRR

iPhone 6s

Posted on Apr 20, 2016 9:25 AM

Close

Q: How do I recharge my new iPhone 6s which arrived yesterday?

  • All replies
  • Helpful answers

Previous Page 2
  • by elcpu,

    elcpu elcpu Apr 20, 2016 11:26 AM in response to RebekkahRoseRyan
    Level 6 (16,186 points)
    Photos for Mac
    Apr 20, 2016 11:26 AM in response to RebekkahRoseRyan

    RebekkahRoseRyan wrote:

    I found the Setup Guide. I have plugged my phone into the wall charger.  I'm having an issue with the iMac telling me that the Express cannot access the internet.  I have plugged my Ethernet cable (cat 5) into the WAN port of the Express as requested, but although that is what the utility is asking me to do, it still says waiting... Is my next step to contact Apple?  I have contacted my internet service provider, and they inform me that the port from the router is the appropriate one to be connected to.  It is the same port that I used to use when I connected my computer directly to the router. RRR

     

    The Airport Express is a router. Do you have another router online from the ISP? While two routers can be used (I do so myself) setting them up is not a straight forward process (you do not want two DCHPs on at the same time). If the ISP is providing you with a router, not just a modem, I would suggest sticking to it or getting someone very proficient to help you set up the Airport Express as an access point only.

  • by RebekkahRoseRyan,

    RebekkahRoseRyan RebekkahRoseRyan Apr 20, 2016 11:36 AM in response to elcpu
    Level 1 (31 points)
    iPhone
    Apr 20, 2016 11:36 AM in response to elcpu

    Thanks for the information. Yes what I have from the ISP is a router, not just a modem.  I purchased the AirPort Express from an Apple Senior Sales Consultant because the strength of my wireless isn't always very strong.  She said the Express would boost the router's wireless strength.  I had to do several reinstalls of my OS X and it took more than 5 hours each time.  It was suggested to me by Apple Support that it should only take about 1 or 2 hours.  Apple Support said the problem was because my wireless router's strength was not strong enough.  The AirPort Express was supposed to correct those deficiencies.  Did my Sales Consultant mislead or deceive me?

  • by Phil0124,

    Phil0124 Phil0124 Apr 20, 2016 11:39 AM in response to RebekkahRoseRyan
    Level 7 (27,431 points)
    iPhone
    Apr 20, 2016 11:39 AM in response to RebekkahRoseRyan

    I'm not real versed in setting up airport expresses, but perhaps posting in the Airport forum can get you some help you can use:

     

    Just click on the link below:

    AirPort

  • by elcpu,

    elcpu elcpu Apr 20, 2016 11:52 AM in response to RebekkahRoseRyan
    Level 6 (16,186 points)
    Photos for Mac
    Apr 20, 2016 11:52 AM in response to RebekkahRoseRyan

    RebekkahRoseRyan wrote:

     

    Thanks for the information. Yes what I have from the ISP is a router, not just a modem.  I purchased the AirPort Express from an Apple Senior Sales Consultant because the strength of my wireless isn't always very strong.  She said the Express would boost the router's wireless strength.  I had to do several reinstalls of my OS X and it took more than 5 hours each time.  It was suggested to me by Apple Support that it should only take about 1 or 2 hours.  Apple Support said the problem was because my wireless router's strength was not strong enough.  The AirPort Express was supposed to correct those deficiencies.  Did my Sales Consultant mislead or deceive me?

     

    I cannot comment on the sales consultant, I am sure she offered her best advice. IMO the Airport Express is a reliable and simple to use router but their signals are not as far reaching as others on the market. You can browse through reputable reviews on the web and check for yourself.

     

    Regardless, all true routers come with a DHCP feature and without getting into details, you do not want two routers providing DHCP at the same time (there are exceptions but this is not the place to discuss them). If you are not satisfied with your ISP's router, ask them for a new one or for assistance on improving its performance. Alternatively you can get someone to set up your Airport as an access point only perhaps boosting the range of the signal but doing so downstream of the ISP router is not easy (I have my own TP-Link set up as an Access Point only). The techie will have to disable the DHCP on the Airport Express (if such thing is possible with the Airport) or re-configure the ISP router in bridge mode. Neither is straight forward.

Previous Page 2