hadyhussien
Level 1
(8 points)
Q: How to remove ads.ly
Hi all,
I'm facing a very wired issue over my MacBook Pro (13-inch, Mid 2009) 2.26 GHz Intel Core 2 Duo running on OS X EL Capitan, the issue is that over safari and google chrome, a website called add.ly keeps popping up when ever i try to visit any links, simply its an ad website that keeps you for 5 sec looked on this page then allows you to skip the ad, but what ever you do it keeps opening other ads in the background and really its uncontrollable. what is more annoying that this started showing up on my iPhone 6, in apps like Facebook and formula 1 but only while using my Home WiFi.
i cattily tried several options like deleting safari, firefox, and chrome ; after reinstalling them again the problem is the same, i tried using ad blockers, not the best solution, also i tried avira and still am getting the same issue. i even tried to consult a local support engineer how had something similar and advised me that this is a spiware that might be on the ADSL router so i had to call my internet provider and reset my ADSL router to factory settings and reconfigure the router again, believe it or not the problem was fixed for about 3 hours then its back like nothing has happened.
appreciate if anyone could help me with this case
MacBook Pro, OS X El Capitan (10.11.4)
Linc Davis
Level 10
(208,037 points)
Your router has been hacked to direct DNS queries to a malicious server.
Follow the manufacturer's instructions to reset the router to the default state. Usually that involves inserting the end of a straightened paper clip or a similar tool into a pinhole somewhere in the back of the device, and pressing a switch inside for about 15 seconds. The pinhole may be marked "RESET."
Repeat the initial setup process. Make sure the router does not allow remote setup from the Internet (WAN port), if it has that feature—most do. The DNS servers should be set automatically by your ISP. If you still have trouble with those servers selected, contact your ISP.
Check the router manufacturer's website for a firmware update.
If you have a wireless network, it must be secured with WPA 2 encryption. The passwords for the network and the router must each be a string of at least 10 random upper- and lower-case letters and digits, and they should be different. Any password that you can remember is weak.
