Q: ITunes freezes when I hit "authorize," and why am I suddenly having to authorize?

I've been on ITunes for ages. Today, when I tried to play something with a "cloud" icon, I was told my computer wasn't authorized to play it. I got the latest version of ITunes, but when I try to authorize, ITunes repeatedly freezes. I have only one computer here. Why am I suddenly having to authorize? How can I prevent the freezing?

HP Envy m6 laptop, Windows 8

Posted on Apr 20, 2016 6:44 PM

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Q: ITunes freezes when I hit "authorize," and why am I suddenly having to authorize?

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by jeffd55,

jeffd55 Apr 22, 2016 6:52 AM in response to Treefie
Community Specialists

Apr 22, 2016 6:52 AM in response to Treefie

Hello Treefie,

Thank you for using Apple Support Communities.

I see that you are getting repeated requests from iTunes to authorize your computer. The following article provides information to resolve this issue.
If iTunes repeatedly prompts you to authorize your computer

Best regards.
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Q: ITunes freezes when I hit "authorize," and why am I suddenly having to authorize?

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by jeffd55,

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