HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

Learn about Get help with hardware features on your iPhone, iPad, and iPod touch

michellemom

Level 1 (4 points)

iPhone

Q: 3D Touch all of a sudden is not functioning. Is this a software issue? Had phone, 6S Plus, for 3 weeks.

3D touch is not responding all of s sudden. Anyone else having this issue?

iPhone 6s Plus, iOS 9.3.1

Posted on Apr 20, 2016 7:05 PM

I have this question too

Q: 3D Touch all of a sudden is not functioning. Is this a software issue? Had phone, 6S Plus, for 3 weeks.

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Helpful answers

by deggie,

deggie Apr 20, 2016 7:30 PM in response to michellemom
Level 9 (54,471 points)

Apr 20, 2016 7:30 PM in response to michellemom

Have you tried a forced restart? Hold down the home and sleep buttons, wait for the Apple logo, let go of the buttons.
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by michellemom,

michellemom Apr 22, 2016 6:26 PM in response to deggie
Level 1 (4 points)

iPhone

Apr 22, 2016 6:26 PM in response to deggie

Deggie- thank you for the response. I did a soft and hard reset. Also a full backup and reset. I think its the sensor. I'll be taking a trip to Apple I guess. Thanks again.
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