why does it take emails 2-3 hours to reach me on my Mac but get them immediately on my iPhone.

Why does it take 2-3 hours to receive my emails on the iMac, yet I receive them immediately on my iPhone & iPad.

iMac, OS X El Capitan (10.11.3)

Posted on Apr 21, 2016 9:37 AM

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14 replies

Apr 21, 2016 3:10 PM in response to pokey b

pokey b wrote:


I suspect it has to do with your ISP and how their servers handle mail. One of my co-workers has a Windows phone ( one of the few in the world who do ! ) and an i-Phone and he has had email take a day or more to show up on the Windows phone.

FWIW, that doesn't make much sense. If I have an email account, let's say "mine @ gmail.com", and someone sends me an email, that email goes to my router as one email for any devices I own to receive. My ISP doesn't know to send one to a mobile device and one to a computer. There aren't separate emails for mobile devices.

Apr 21, 2016 6:12 PM in response to dialabrain

FWIW, I think what everyone is trying to say is if your iPhone and your iPad (with cellular) are set up to receive emails through the same cellular service, they would receive an email at the same time. Your iMac would not be receiving email through your cellular service so it could receive emails before or after your mobile devices. A 2 to 3 hour spread does seem unlikely but not impossible.


Geez, now I'm talking to myself. 😁

Apr 21, 2016 6:31 PM in response to dialabrain

I "think" this is helpful?...not sure. But Thank You for your answers.

Both iPhone & iMac email accounts are set up same way.

My iPhone is through Verizon.

My iMac is through AT&T.

I used to get emails on my Mac almost immediately (ie. waiting for a security code, for instance). Or I could click on "Get Mail" now and pull it up right away.

Now I must get my iPhone if I need a code immediately. When I click on the "Get Mail" .....recent emails showing up on my iPhone are not being pulled through to my Mac.

I recently noticed that AT&T is now offering a new faster internet service .... I'm not PC savvy but I am curious if this would affect what is happening?

Apr 21, 2016 6:39 PM in response to laceyfromballwin

When you click on the button to get new mail, does the process end fairly quickly? If it does, then faster internet isn't going to help.


How much mail do you have in the account? What about moving some of the oldest stuff out of the Inbox and putting it into a folder of some sort so that the polling for new mail doesn't have to check against such a large list?


Maybe try pulling the Internet account completely out and putting it back in again? Maybe there's something in the folders / account that's corrupt?

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why does it take emails 2-3 hours to reach me on my Mac but get them immediately on my iPhone.

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