Q: iPod lock icon
I am trying to restore and older iPod ca. 2005. I have replaced the battery and now every time I plug in the earphone a lock icon appears and everything quits working. I have charged the battery and then let it run down. Hold button is off and the iPod has been reset several times (press Menu & Select for 10+ seconds). What next?
iPod classic, 30GB color photos/music etc
Posted on Apr 21, 2016 9:49 AM
There are two iPod models from around 2005 with a color screen and 30GB storage. One is the 4th gen iPod, also called iPod photo. The other is the 5th gen iPod, also often called iPod video. Then 4th gen iPod looks more like previous iPods (except for color screen) and does not play videos. Which one do you have?
If you do a Reset (restart) on the iPod
Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)
does this problem still occur? Also, try a different set of headphones, to rule out headphones with a faulty plug that is causing a short-circuit in the headphones jack of iPod? Since this occurs when you plug in headphones, you should also shine a flashlight into the headphones jack to visually confirm there is no debris.
Posted on Apr 21, 2016 4:11 PM