sharonkschubert
Level 1 (4 points)
Notebooks

Q: can't verify apple ID because email acc it is tied too is old

cant verify my apple ID because it is tied to an old email account that is no longer active, how can i change the email address so that I can verify my ID                                       

Posted on Apr 21, 2016 10:17 AM

by kaz-k,Solvedanswer
kaz-k kaz-k
Level 5 (5,916 points)
Desktops
A:

Change your Apple ID - Apple Support

Posted on Apr 21, 2016 4:31 PM

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sharonkschubert

Q: can't verify apple ID because email acc it is tied too is old

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  • by kaz-k,Solvedanswer

    kaz-k kaz-k Apr 21, 2016 4:31 PM in response to sharonkschubert
    Level 5 (5,916 points)
    Desktops
    Apr 21, 2016 4:31 PM in response to sharonkschubert

    Change your Apple ID - Apple Support

  • by sharonkschubert,

    sharonkschubert sharonkschubert Apr 21, 2016 4:40 PM in response to kaz-k
    Level 1 (4 points)
    Notebooks
    Apr 21, 2016 4:40 PM in response to kaz-k

    I Did not have to change my apple ID. I did log out of all Apple accounts and then I logged into my Apple ID profile after I put in my ID and password it took me to the email screen and did say that it needed to verify my account before proceeding however under the email field it states to either click enter to receive a verification code or gave me the option to type in a new email. I simply typed in my new email address and clicked entered and it sent the verification code to my new email account.

     

    NOTE: if it tells you that the email account is not eligible for an Apple ID that means someone else has utilized it at one point or another so it is not available so that is the only snag you may encounter.

     

    Thanks to everyone for your help! I look like a rockstar at work!!!