Q: My Apple ID has been changed by unauthorised user.

No iPad is not a 2nd hand device. I've purchased in 2013. message is in Russian: "Потерянный iPad Ваш iCoud заблокирован. для снятия блока обратитесь сюда **** Не вводите пароль больше 5 раз"

They've changed my password using my email (they managed to hack my mail account), then they accessed my iCloud account and changed my Apple ID.I've received a message from Apple: "Your Apple ID information has been updated"

Yes, I've tried. But the problem is that we don't have Apple support in our country. Is there another way to contact with Apple support team? I remember the initial Apple ID and password, and the mail associated with them.

Thank you in advance.

Armenia

OK, thanks. I'll try again.

This is the 7th day, Apple doesn't keep in touch with me to resolve the issue. How can the organization like Apple leave its consumers in such hopeless situation?

Yes, but when after sending an email I didn't get confirmation letter from Apple, which means that someone redirects my mails from Apple, so I tried to use another mail. Thank you.