souvenir19
Level 1 (9 points)
iPad

Q: problem with update apps and show another apple id

Hello sir and madam,

please show me how to delete another apple id?

when i'm update my apps its show another id. how to delete it and use my apple id?

Thanks for your help. Good Luck.

Posted on Apr 21, 2016 5:29 PM

Close
souvenir19

Q: problem with update apps and show another apple id

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Apr 21, 2016 5:31 PM in response to souvenir19
    Level 10 (314,528 points)
    Mac OS X
    Apr 21, 2016 5:31 PM in response to souvenir19

    You need to delete and redownload the applications you’re trying to update; the other Apple ID is stored inside them.

     

    (141718)

  • by elcpu,

    elcpu elcpu Apr 21, 2016 5:33 PM in response to souvenir19
    Level 6 (16,265 points)
    Photos for Mac
    Apr 21, 2016 5:33 PM in response to souvenir19

    Did you buy this phone second hand? If so you may be running into the activation lock and the previous user would have to remove it.

    Find My iPhone Activation Lock - Apple Support

  • by noahbecerra,

    noahbecerra noahbecerra Apr 21, 2016 5:39 PM in response to souvenir19
    Level 1 (12 points)
    Audio
    Apr 21, 2016 5:39 PM in response to souvenir19

    Hello, here's some information for you.

     

    If you just want to log out of that Apple ID, just go into the "Settings" app with the gears (just in case you don't know) and the go to "iTunes and App Store" tap your Apple ID and then tap "Sign Out".  This will NOT delete your apps.  Now you can sign into the App Store with the Apple ID you want to use and delete the apps you downloaded or wanted to download from your iPhone/iPod/iPad and then just get them again with your Apple ID you want to use.  But if you paid for apps that you bought from your old Apple ID you will have to buy them again. Sorry for the inconvenience if that happens to you.

     

    If you just want to delete that Apple ID forever there isn't really a possible way to do that probably because Apple thinks you have secure information in that account.  I don't know the exact reason.

     

    Best Regards,

     

    Noah