TechBoy1001

Q: My light indicator won't go on when the camera is on

Ive been using programs that use the camera but the camera indicator light won't go on even when the camera is in use is there anything i can do.

MacBook Pro, OS X El Capitan (10.11.4), Mid 2009 non retina

Posted on Apr 21, 2016 5:32 PM

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Q: My light indicator won't go on when the camera is on

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  • by EZ Jim,Apple recommended

    EZ Jim EZ Jim Apr 22, 2016 9:49 AM in response to TechBoy1001
    Level 7 (22,547 points)
    Apr 22, 2016 9:49 AM in response to TechBoy1001

    One of these will fix your

    camera problem:


     


    (1) If restarting your Mac

    doesn't fix the problem,


     

     

    (2) use Apple's

     

     

    http://support

     

     

    .apple.com/kb/HT2090.


     


    (BTW - TheTroubleshooting

    article calls the camera


    "iSight".  However, after the


    article was published, Apple


    has changed the built-in


    camera's name on newer


    Macs from "iSight" to


    "FaceTime" and then to


    "FaceTime HD."  Regardless


    of the name of your built-in


    camera, the same info and


    troubleshooting applies.)

     

     

     

    Be sure to test more than


    oneApple app (Photo Booth,


    FaceTime, iMovie,QuickTime


    Player, etc.) in more than


    one user account. 



    Do NOT use the "Guest"


    account for this test. 



    If you do not have more


    than one user account


    for the test, create a new


    one now.  If you need help,


    how to do it is explained in



    http://support.apple.com/


    en-us/HT201754.



     

    A "Standard" user account is


    all you need for testing.



     

    (3) If your cam won't work


    properly even with Apple


    apps, use OS X Recovery to


    completely reinstall your Mac


    OS from the Recovery System


    stored on your startup drive.



    Don't bother testing Skype or


    other third-party apps until


    you have your camera


    working with Apple apps.



     

    (4) If none of the above


    suggestions resolve your


    trouble, contact Apple or an


    Apple-Authorized Service


    Provider to have your Mac


    professionally serviced.




    Be sure to backup your Mac


    and deauthorize iTunes before


    tendering it for service.

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.11.4