I have followed the instructions and reset home sharing on my iPhone/iPad and iTunes multiple times to no avail. Remote icon will not show up in upper left hand corner of iTunes. Remote App only syncs to Apple TV. Any suggestions?
MacBook Pro (15-inch Core 2 Duo)
Hello lackeyjosh,
Thanks for using Apple Support Communities.
If only iTunes on your computer is unable to connect to Home Sharing, then you may have some ports blocked on your Mac.
Check settings for ports and firewalls
- If you're using a Mac, go to System Preferences > Security & Privacy and select Firewall. If your firewall is blocking all incoming connections or allowing only essential services, click Firewall Options and edit your settings.
- If you're using a PC, or you have another firewall set up on your computer or router, make sure TCP port 3689 and UDP port 5342 aren't closed or blocked. Get help with third-party security software.
- Try to stream your shared iTunes content from a different computer, or to a different device.
- Try to connect your devices to a different home network.
- Contact your Internet service provider or router manufacturer for help.
Learn more about TCP and UDP ports.
Take care.
Remote App (v. 4.2.3) no longer syncs with iTunes (v. 12.3.3)
