Cuddi

Q: iphone 4

My friend has an iPhone 4 and the other day she took out her battery and now it wont turn on only if you hook it up to the wall charger but then it says iPhone disable but it wont connect to iTunes  it just keeps showing the apple logo it don't go further then that when i hook it up to the computer. now she don't know what to do.

iPhone 4

Posted on Apr 21, 2016 10:17 PM

Close

Q: iphone 4

  • All replies
  • Helpful answers

  • by sberman,

    sberman sberman Apr 21, 2016 10:26 PM in response to Cuddi
    Level 8 (39,203 points)
    Apr 21, 2016 10:26 PM in response to Cuddi

    Cuddi wrote:

     

    ... the other day she took out her battery ...

    The battery is not a user serviceable part.  iPhones should never be taken apart by anyone other than an Apple employee or Authorized Apple Service Center.

     

    Cuddi wrote:

     

    now she don't know what to do.

    She should treat this as a learning experience and purchase a new iPhone.