Im getting this problem with my iPhone 6 where the screen not responsive. When i check Diagnose and data usage, Im seeing this bug type (ResetCounter-2016-4-21-19046.ips.
First I reinstall iOS and backed restore on my computer but it was still happening.
So I reinstall it again but this time i used iCloud to restore. Same thing happening
Anyone every had this problem??
iPhone 6, iOS 9.3.1, null
Hi Blinkz.zero,
Thanks for using the Apple Support Communities! I'm sorry to hear that you are having these issues with your iPhone. If you are having issues with screen responsiveness (or possibly the iPhone stops responding at all), you may find the troubleshooting steps outlined in the following articles helpful:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
Regards
Resetcounter bug type touchscreen not responsive (iPhone 6)
