Legit use of pending erase

I recently purchased an iPhone 5S from a seller on Ebay. When the device arrived, it was wiped but activation locked and still associated with his account so I sent him instructions on how to erase and remove it from his account. I tried the hard reset and upgraded the iOS, but same activation lock message appeared.


The seller successfully was able to erase (via Find iPhone), but according to him, it still says Pending Erase on his end so he cannot remove the phone he sold to me from his account. I have the phone connected via WiFi to the internet and it has been all along.


Any suggestions on what I should do? Should he call Apple or is there anything else he can do?


Thanks!

Posted on Apr 22, 2016 6:22 AM

Reply
3 replies

Apr 22, 2016 7:51 PM in response to KenOnBass

Contact eBay and try to get your money back or stop the sale. The previous user would have to give you the password to his Apple ID which would not be wise or you would have to send the phone back to him so he can unlock it. He would have to disable Find my iPhone on the phone itself as shown in the article Rysz linked.

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Legit use of pending erase

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