How to clean stains on MBP Matte Screen?

Question

Level 1

4 points

How to clean stains on MBP Matte Screen?

Dear Friends,

This morning I was cleaning my MBP screen as I usually do.... first a clean microfiber cloth to remove the dust, then I apply Bausch + Lomb Clens (which was bought at an Apple Store a few years ago).

The screen was perfectly clean except for a small dot of what seemed to be grease..... I tried to remove it....but ended up in increasing the area affected.

I tried another microfiber cloth with only water, but it did not solve the problem...

Any Ideas on how can I clean this??

Thank you!

Dan

MacBook Pro, OS X Yosemite (10.10.5), Mid-2012

Posted on Apr 22, 2016 5:56 AM

Reply

Answer 1

jeffd55

Community Specialist

Apr 23, 2016 1:54 PM in response to Dan Morel

Hello Dan,

Thank you for using Apple Support Communities.

I see you are looking for suggestions to clean the display on your MacBook Pro. The following article provides the recommendations for cleaning Apple products.

Cleaning your Apple products

Best regards.

Reply

Answer 2

Dan Morel Author

Level 1

4 points

Apr 23, 2016 5:19 PM in response to jeffd55

Jeff,

First of all, Thank you for your reply....

I did check on the Apple directions on how to clean... I did try to clean with a damp microfiber cloth with only water and it did not solve the problem.... I also did try the bausch & lomb Clens which did not solve the problem either.

I'm looking to buy the iKlear product that seems to be good and recommended to the task.

Once again, thank you for your help

Reply

Answer 3

Apr 23, 2016 5:25 PM in response to Dan Morel

Does it look anything like the spot on this screen? Mbpr Late 2013 display problem!!

Kim

Reply

Answer 4

Dan Morel Author

Level 1

4 points

Apr 23, 2016 5:29 PM in response to KimUserName

No, it does not...as my screen is also different from those.... even though I have a fairly new mac I opted not to go with the glossy screen...mine look exactly like when there wasn't such a thing as glossy display...

To best describe...the stain looks like grease

Reply

Answer 5

Apr 23, 2016 5:35 PM in response to Dan Morel

The screen in the picture is a screen with a matte finish. And the matte finish is wearing off.

Maybe a picture would be helpful.

Reply

Answer 6

Dan Morel Author

Level 1

4 points

Apr 23, 2016 5:41 PM in response to KimUserName

This is how my screen looks like... Different from the other from the picture

unfortunately the picture here does not show the grease stain...

Reply

Answer 7

Dan Morel Author

Level 1

4 points

Apr 23, 2016 5:48 PM in response to Dan Morel

Here is how the stain looks like...

Reply

Answer 8

Apr 23, 2016 5:47 PM in response to Dan Morel

Yeah it is pretty hard to see anything from that picture.

Reply

Answer 9

Apr 23, 2016 5:49 PM in response to Dan Morel

I can see it in that picture, but cannot tell what it is.

You could try to make a Genius Bar appointment: Genius Bar

The evaluation will be FREE.

Kim

Reply

Answer 10

gdverde

Level 1

45 points

Apr 23, 2016 5:53 PM in response to Dan Morel

What you refer to as "grease" could actually be the matte cover falling apart. I hope not but be careful, you might end up replacing the whole display! 😟

Reply