I need help troubleshooting a Mac Pro 5,1.
Hi everyone, I manage the IT and network operations at my company and I've run into a particularly troublesome Mac Pro and could use some help. Here's some background on the machine and problem:
- Mac Pro 5,1
- 6 core 3.33GHz
- 32GB RAM (Samsung)
- ATi Radeon HD 5770
- Latest build of Yosemite
I used this machine with no problem for a few months just doing heavy file transfers from external drive to network storage. The problem is that after transferring it to the office where it's used for video editing the machine suffers from random crashes while being used where it doesn't freeze or anything but instead just instantly powers off and restarts. The programs used that seem to cause the crash are Adobe Premiere CC 2014/2015 and Final Cut 7.
Here's what I've done so far that has made no difference: I've run memtest on the RAM for a week straight until the full test was completed and it passed with no errors. I've tried other RAM that I know to be good. I installed a new hard drive. I removed all extra PCI cards like RAID, USB 3, etc. I load tested it for 3 days at 99% CPU and it never crashed or had a problem. All that was left in the machine was the ATi Graphics Card. I reinstalled OSX. I moved the machine to the side and turned off all power saving features and it stayed running for 16 days continuous with no restarts. We tried to use it for work again and within 2 hours the crash returned.
I'm a bit lost as to what is going on here, I built an identical machine before this one and it's had no problems so far and I've run out of troubleshooting ideas. Does anyone have any suggestions as to what I should try next? Thanks.
Mac Pro, OS X Yosemite (10.10.5), 32GB RAM