I made a card project in Photos. When I want to buy cards (I need at least 40 copies), i can't. I could only one. When I click to change the number, a message pops up about an unexpected error.
I managed to command one card but I don't want to do this 40 times because I don't want to pay 40 times the shipping costs.
Photos
I could only one. When I click to change the number, a message pops up about an unexpected error.
I just tried that. When I try to increment the number of cards by clicking the "*+" button, this error will occur. If I type a number directly into the textfield with the quantity, I can change the quantity. And I will see a prompt to sign into the App Store with my AppleID and can proceed with the order.
Could you order your cards now, or is it still the same problem? Which country are ou in? It would be good to know, if this problem to order multiple copies depends on the localosation.
Same issue here. I've never met a company, whom I want to give them money, and they make it impossible to TAKE my money!!!
Thanks! Problem solved! However Apple should change that option😐
I am sure that is a bug and will be fixed soon. Did you send feedback with a bug report?
The more, the merrier. You can use this form: Apple - Photos - Feedback
Hi Catalanova,
can you please state how you solved the problem. I still have the same problem and I ave the newest OS and Photos version.
Hi leonie,
in my case it didn't help. It does not matter wether I am pressing the buttons or changing the quantity directly. After typing in the number and pressing 'tab' the 'unexpected error' message is popping up. Typing in the amount of booklets and pressing return, allows you to proceed but the 'unexpected error' message is popping up after signing in (before entering the security code of the credit card).
OS X Version 10.11.4 (15E65) and Photos Version 1.5 (370.42.0)
Hi Leonie,
in my case it is Germany.
I typed the number manually. No error message and I could order...
Definitely looks like a bug. I'm in UK and I called them up, they told me I need to order 1 card, wait for it to arrive and then call them to order reprints.
Same problem, also in Germany.
Thought so, but not. Finally the problem was not solved by my intervention. The bug was solved by Apple I think. Took at least a week...
I just spent over an hour with Apple Support over this issue (May 22). And, after taking to 4 different people, I can only order one copy at a time. No one could resolve this glitch in the system.
Odd, I did not have this problem 4 months ago.
At least we know now, that Apple is aware of the problem and will hopefully fix it.
Are you using the latest Photos release in OS X 10.11.5?
can't buy more than one card in photos
