-
All replies
-
Helpful answers
-
Apr 22, 2016 2:54 PM in response to clinomaniaby razmee209,Check for hardware issues
If you see error 53, learn what to do. If you see one of the errors below, you might have a hardware issue:
- 1, 3, 10, 11, 12, 13, 14, 16
- 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
- 1002, 1004, 1011, 1012, 1014, 1667 1669
Here's what to check:
- Make sure that you have the latest version of iTunes.
- Check for issues with third-party security software.
- Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iPhone, iPad, or iPod.
- If you still see the error message, you can check for outdated or modified software or contact Apple support.
-
Apr 22, 2016 2:57 PM in response to razmee209by clinomania,i've done all those things already but i don't have a phone to contact apple
-
Apr 22, 2016 2:58 PM in response to clinomaniaby razmee209,clinomania wrote:
i've done all those things already but i don't have a phone to contact apple
then you will need to restore your phone, surely you backup to iTunes or icloud prior to updating right?
-
Apr 22, 2016 3:02 PM in response to razmee209by clinomania,yes i do but i still have pictures and other things that didnt get backed up previously
-
Apr 22, 2016 3:12 PM in response to clinomaniaby razmee209,clinomania wrote:
yes i do but i still have pictures and other things that didnt get backed up previously
sorry you'll going to have to restore your phone.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
-
Apr 22, 2016 3:54 PM in response to clinomaniaby SulaimanApple,You can contact apple through the link at the top "Support" and speak with them through messaging