I just got a brand new phone and tried to erase recovery mode because the device is picking up a random 6 digit passcode and locking. Unfortunately, its says the device is not restorable. Is there something else I can try?
iPhone 6s
I don't understand what "erase recovery mode" means. It might mean erase using recovery mode, or it might mean something quite opposite.
Anyway, try using the process described in "Erase your device with recovery mode" in the HT204306 article you attached above. If that fails, then contact Apple Support as suggested in the "Get more help" section of that same article.
I took a trip to the Apple store but all fixed now. Thanks!
Excellent! Glad it's solved.
Enjoy your new iPhone.
Brand new phone locking issue- Restore not working
