texaz56

Q: My question was marked as answered when it was not

I submitted a question earlier today,and the reply was marked as the correct answer, when it wasn't even close to what I was asking. How did this happen? And how can I get the check mark OFF of correct answer so people won't see the question and think it was already answered???  I don't want my question archived and marked as answered.  Hopefully, below is the link to my question.

Barb M.



I was recently forced to refresh my W-10 PC.


 

 

iPhone 6s Plus, iOS 9.2.1

Posted on Apr 22, 2016 9:18 PM

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Q: My question was marked as answered when it was not

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Apr 22, 2016 9:21 PM in response to texaz56
    Level 9 (54,010 points)
    Desktops
    Apr 22, 2016 9:21 PM in response to texaz56

    Since only the person that started the thread can mark it as solve, you must have done that.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 22, 2016 9:21 PM in response to texaz56
    Level 6 (8,097 points)
    Notebooks
    Apr 22, 2016 9:21 PM in response to texaz56

    With what device & browser where you reading your question thread?

  • by texaz56,

    texaz56 texaz56 Apr 22, 2016 9:29 PM in response to Allan Eckert
    Level 1 (16 points)
    Windows Software
    Apr 22, 2016 9:29 PM in response to Allan Eckert

    No Allan Eckert, I did not mark it as the correct answer. I got an email and when I opened it to the whole question, it was already marked.  I certainly would not have marked it correct.

    Barb M.

  • by texaz56,

    texaz56 texaz56 Apr 22, 2016 9:36 PM in response to ChitlinsCC
    Level 1 (16 points)
    Windows Software
    Apr 22, 2016 9:36 PM in response to ChitlinsCC

    Hello Mr. Chitlins

    I got an email saying I had a reply to my question. I clicked on the link to bring me back here to view it.  And I'm not exactly sure about what you are asking, but I was using my PC, my browser is Chrome. The email was to Yahoo, and I was reading it here in the community. I hope that answers what you were asking.

    Barb M.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 22, 2016 9:38 PM in response to Allan Eckert
    Level 6 (8,097 points)
    Notebooks
    Apr 22, 2016 9:38 PM in response to Allan Eckert

    I just reminded myself what ASC looks like on a phone.

     

    In landscape orientation (simulated by eyeball on your post where "started" appears directly over "done that.") in FF PC browser it looks much like this...

    Imagine using your thumbs to "scroll" that window - AND - how easy it would be to accidentally use one's left thumb to marks a solvie.

    I will also eyeball the scale of my LG Android phone below

    screenshot-discussions apple com 2016-04-22 23-29-21.png

     

    There's a bazzillion links all in the target area of my thumbs!!!

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Apr 22, 2016 9:36 PM in response to texaz56
    Level 9 (59,427 points)
    iPhone
    Apr 22, 2016 9:36 PM in response to texaz56

    While it could be a glitch in the forum software, Allan'a answer is correct. Only the person that starts the thread can mark a reply as Answered. I'll be more than happy to alert the hosts to your concerns and they may get in touch with you.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 22, 2016 9:44 PM in response to texaz56
    Level 6 (8,097 points)
    Notebooks
    Apr 22, 2016 9:44 PM in response to texaz56

    Howdy texaz56

     

    You answered my questions - and maybe you see from my reply to Allan where I was going - turns out your answer makes that theory moot.

     

    What we believe happened is that you accidentally marked your question solved. Unfortunately, that marking cannot be undone, even by our gracious Hosts(moderators)

     

    This is not uncommon, so don't worry about it.

     

    Reply to your thread with a brief explanation of the error - mark THAT post of your own as helpful so it appears at the top near the wrongly marked solved one - and forget it.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 22, 2016 9:46 PM in response to ChrisJ4203
    Level 6 (8,097 points)
    Notebooks
    Apr 22, 2016 9:46 PM in response to ChrisJ4203

    I am beginning to think that this buggy AppleJiveWare is capable of doing this deed. But it is not provable in any scenario I can think up

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 22, 2016 9:49 PM in response to texaz56
    Level 6 (8,097 points)
    Notebooks
    Apr 22, 2016 9:49 PM in response to texaz56

    I wish you had taken a series of screenshots that could serve as evidence of what you describe. As I said to Chris, I believe the software that runs this forum is capable of doing what you describe - it certainly misbehaves in demonstrable ways a LOT!!

  • by texaz56,

    texaz56 texaz56 Apr 23, 2016 3:11 PM in response to texaz56
    Level 1 (16 points)
    Windows Software
    Apr 23, 2016 3:11 PM in response to texaz56

    I appreciate all the speculation on this topic.  I still stand by my original statement, but it doesn't matter anymore. I fixed the problem that I originally came to ask about myself. So, now all my Apple apps are back, my iPhone is back and I am able to sync with iTunes again.  Other than the error message I get everytime I try to burn a cd from my iTunes play lists, all is good with the wicked Windows-10 (which is always a royal pain) and my Apple apps.

    Thank you to everyone. I would like to close out this subject if I can.  If not, could someone please do it?

    Barb M.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 23, 2016 3:23 PM in response to texaz56
    Level 6 (8,097 points)
    Notebooks
    Apr 23, 2016 3:23 PM in response to texaz56

    Howdy Barb

    Good to hear.

    Threads aren't marked closed or locked in this system. You can mark your own post - where you say " I fixed the problem that I originally came to ask about myself. " as Solved to give some sort of closure

     

    If you are not interested in receiving any more email notices of activity on this thread, click/tap the "Following" checkmark - screenshot-discussions apple com 2016-04-23 17-18-45.png - near the top right of this page

  • by Allan Eckert,

    Allan Eckert Allan Eckert Apr 23, 2016 5:44 PM in response to texaz56
    Level 9 (54,010 points)
    Desktops
    Apr 23, 2016 5:44 PM in response to texaz56

    The least you can do is post6 how you managed to solve the problem for anyone who might find this thread in the future.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Apr 23, 2016 6:32 PM in response to Allan Eckert
    Level 6 (8,097 points)
    Notebooks
    Apr 23, 2016 6:32 PM in response to Allan Eckert

    Lest we all forget as I did before... the topic here is the "mysterious marking of another post as SOLVED" - not this thread at all! Arrrgghh!

  • by turingtest2,

    turingtest2 turingtest2 Apr 23, 2016 6:36 PM in response to ChitlinsCC
    Level 10 (87,700 points)
    Apple TV
    Apr 23, 2016 6:36 PM in response to ChitlinsCC

     

     

    tt2