HT201726: Mac Basics: Set your preferences

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spookywaifu

Q: system Preferences keeps crashing

when i type in "keychain" to try to go to keychain in icloud it ends up crashing or just not responding and i have to force quit. it keeps on saying "could not open system preferences pane" or something like that. it's been happening quite a lot lately. also my other applications have been not responding. version of my late 2014 mac mini is el capitan 10.11.4. processor is 1.4 ghz intel core i5. memory 4 gb 1600 mhz ddr3. 350.19 free of 498.89 gb.

Mac mini, OS X El Capitan (10.11.4), null

Posted on Apr 22, 2016 9:10 PM

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Q: system Preferences keeps crashing

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  • by Rysz,

    Rysz Rysz Apr 22, 2016 9:18 PM in response to spookywaifu
    Level 7 (20,636 points)
    iPhone
    Apr 22, 2016 9:18 PM in response to spookywaifu

    In order...

     

    If you haven't already, shut down then restart you Mac.

     

    Shut down your Mac, then restart while holding down the shift key. This boots it into Safe Mode. This might take some time. Check if you see the issue in this mode. If it works fine, reboot normally.

     

    Rebooting from Safe Mode sometimes resolves the issue by itself. If the issue returns under normal boot, check all your system extensions and plug-ins. You likely have an extension conflict.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 23, 2016 9:38 AM in response to spookywaifu
    Level 10 (207,995 points)
    Applications
    Apr 23, 2016 9:38 AM in response to spookywaifu

    Please launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.