HT206203: If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3

Learn about If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3
kateavivson

Q: Hi my iPod 5 th generation home button has stopped working ??? What to do??

Hi my iPod 5 th generation home button has stopped working ??? What to do??

iPod touch, iOS 9.3.1

Posted on Apr 23, 2016 2:39 AM

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Q: Hi my iPod 5 th generation home button has stopped working ??? What to do??

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  • by Jason L,

    Jason L Jason L Apr 24, 2016 9:31 AM in response to kateavivson
    Community Specialists
    Apr 24, 2016 9:31 AM in response to kateavivson

    Hey there kateavivson,

     

    It sounds like there's an issue with the Home button not working as expected on your iPod touch. Try taking a look at the article linked below and running through the general troubleshooting tips that it provides.

    Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

    If the Home button doesn't work

    The Home button is on the front of your iOS device, at the bottom. If the Home button doesn't work, follow these steps:

    1. Press the Sleep/Wake button to lock your device.
    2. Wait a couple of seconds.
    3. Press the Home button. Your device should wake up.

    If your device doesn't wake up, follow these steps. Test the Home button after each step:

    1. Restart your device.
    2. Check for debris or dirt around the Home button and clean it with a soft cloth.
    3. Remove any protective film or case that covers the Home button.

    If the Home button still doesn't wake the device, or if the button is damaged, contact Apple Support.

     

    Ciao.