Keynote slowness: Adjust Image

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Level 1

8 points

Keynote slowness: Adjust Image

Encountering one mission-critical issue with Keynote (6.6.1; OS X 10.11.4; MacBook Pro 2.6 GHz.)

When editing images in Keynote, using Adjust Image, performance is extremely slow.

Selecting an image, the extreme slowness and lag is manifested when adjusting any of the following sliders in Adjust Image:

Exposure.

Contrast.

Saturation.

Highlights.

Shadows.

Sharpness.

De-noise.

Temperature.

Tint.

The lag is severe enough to greatly affect modulation and, even, my ability to set the attributes to specific values directly.

(Speaking of which, I'm also wondering why there is no numeric entry field for each attribute (as there are in Colors, for red, green and blue.)

Interestingly, the Opacity slider for images (or any objects) is perfectly lag-free. And Keynote (and every other app) runs decently fast on my Mac, other than this issue. Images were pasted using Photos, from the camera on my iPhone 5.

Any light shone on this much appreciated!

MacBook Pro with Retina display, OS X El Capitan (10.11.4), 2.6 GHz MacBook Pro

Posted on Apr 23, 2016 1:27 PM

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Answer 1

Best reply

Gary Scotland

Level 7

25,856 points

Apr 25, 2016 9:31 AM in response to d9w

This is not normal behaviour for Keynote, none of our Macs show this across every model of Mac.

Try the following two procedures:

1 - Reset Keynote

Perform all the steps in the order listed

To uninstall Keynote, you must use an application removal tool for this procedure to work

Appcleaner is free and works well for this procedure, it can be download from here: Appcleaner

uninstall Keynote
empty the trash
shut Down the Mac (Apple menu > Shut Down)
wait 10 seconds, then press the power button
immediately after you hear the start up tone, hold down the Shift key
release the Shift key when you see the grey Apple screen, start up will take a few minutes longer than usual as the Mac is performing a software repair
after the repair and the Mac is fully booted, restart the Mac normally, (Apple > Restart)
install Keynote fromthe Mac App Store

2 - Download, install and run Etrecheck, then copy and paste the results in a reply to this discussion.

Etrecheck is a reporting script, it does not repair or alter your system, the website gives full information.

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Answer 2

d9w Author

Level 1

8 points

Apr 25, 2016 6:59 AM in response to Gary Scotland

Okay - it's encouraging to learn that!

The first procedure seems to have slightly sped up the modulation of the Adjust Image sliders. But perhaps there is a bit of 'placebo effect'!

Etrecheck results:

(Note. Apologies for any newbie-ness I may exhibit, I recently converted from Windows. This is the only instance of slow Mac performance encountered.)

EtreCheck version: 2.9.11 (264)

Report generated 2016-04-25 09:48:35

Download EtreCheck from https://etrecheck.com

Runtime 1:34

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information:ⓘ

MacBook Pro (Retina, 13-inch, Mid 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.6 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 127

Video Information:ⓘ

Intel Iris

Color LCD 2560 x 1600

System Software:ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour

Disk Information:ⓘ

APPLE SSD SM0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 120.15 GB (57.75 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.47 GB Online

USB Information:ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Razer Razer DeathAdder 2013

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Library/Extensions

[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.11 - 2016-04-06) [Support]

[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.11 - 2016-04-06) [Support]

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 160 Apple tasks

[running] 71 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 46 Apple tasks

[loaded] 159 Apple tasks

[running] 84 Apple tasks

Launch Daemons:ⓘ

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-12-06) [Support]

User Launch Agents:ⓘ

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Air Display Host Application (/Applications/Air Display Host.app)

Other Apps:ⓘ

[running] com.avatron.AirDisplayHelper.64672

[running] com.avatron.AirDisplayHost2.64352

[running] com.google.Chrome.135712

[loaded] 395 Apple tasks

[running] 180 Apple tasks

Internet Plug-ins:ⓘ

Default Browser: 601 - SDK 10.11 (2016-03-27)

QuickTime Plugin: 7.7.3 (2016-03-27)

Safari Extensions:ⓘ

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-01-01)

3rd Party Preference Panes:ⓘ

None

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

5% WindowServer

3% AirDisplayHelper

3% Google Chrome Helper(16)

2% fontd

1% kernel_task

Top Processes by Memory:ⓘ

2.19 GB Google Chrome Helper(16)

1.04 GB Keynote

883 MB kernel_task

311 MB mdworker(14)

238 MB Google Chrome

Virtual Memory Information:ⓘ

59 MB Free RAM

7.94 GB Used RAM (1.32 GB Cached)

0 B Swap Used

Diagnostics Information:ⓘ

Apr 25, 2016, 09:35:24 AM Self test - passed

Apr 22, 2016, 06:35:05 PM ~/Library/Logs/DiagnosticReports/Xcode_2016-04-22-183505_[redacted].crash

com.apple.dt.Xcode - /Applications/Xcode.app/Contents/MacOS/Xcode

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Answer 3

Apr 25, 2016 9:31 AM in response to d9w

I don't see anything in the report that is cause for concern, you will see the generic performance indicator shows excellent.

I see you have AirDisplay software (as do I and have no issues) but sometimes it has adverse effects with certain applications, so try quitting Airdisplay try Keynote and see if it helps.

Did you upgrade to El Capitan or was it installed on the Mac when purchased.

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Answer 4

d9w Author

Level 1

8 points

Apr 25, 2016 9:53 AM in response to Gary Scotland

Yes true and I have felt my Mac runs quite fast 99% of the time.

I did notice something useful after closing AirDisplay -- Keynote is now faster, in one respect (just not with Image Editor.)

Keynote was previously taking a while to go to presentation mode -- when AirDisplay was on. About 2x faster now. (This will also boost my productivity a lot so, much appreciated!!)

I upgraded El Capitan after purchase (mid-2014 refurbished model.)

PS I also noticed, in Preview, the attributes in Adjust Color have perfectly fast, smooth modulation. I wonder why it's just Image Editor in Keynote that's slow!

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