Password Problem
Why did I get closed out of e-mail on my IPAD with a Password Required message asking me to Enter the password for the Account--account "(null)"?
iPad 2 Wi-Fi
User profile for user:
Jason L
User level:
Community Specialist
Hey there natebowditch,
Welcome to Apple Support Communities!
From what I gather, there's an issue viewing and receiving emails on your iPad because of a password related alert message that you're seeing. If you haven't already, try taking a look at the article below and running through the general troubleshooting tips that it provides.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Try these steps first
- Make sure that you're connected to the Internet
- Verify your user name or password. Sign in to your email provider’s website and make sure that your email account is active.
- Check your email settings. If the settings are unavailable, contact your email provider.
- Close and reopen Mail.
- Restart your iOS device.
If you can add an email account to your iPhone, remove the affected email account from your device:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
If you have a POP email account, make sure that your email settings match your device.
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Make sure that the information matches what you see on your device.
So long.