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Helpful answers
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Apr 25, 2016 7:17 AM in response to SteveDownunderby Jason L,Hey Steve,
Welcome to Apple Support Communities!
If I understand correctly, there's an issue joining Apple Music or launching iTunes on your PC. The article below outlines the process for joining Apple Music on an Apple device or a PC.
Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support
If there's an issue that's related to iTunes not launching or working as expected on your PC, try running through the troubleshooting tips in this article:
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
Take care.
