myuransydney

Q: iMac memory leak when using Illustrator

Heya guys,

 

First time poster, long time reader! I'm having ongoing issues using illustrator on my iMac (mid 2011 - 27inch) and was hoping someone might could point me in the right direction.

I am currently using Adobe Illustrator CC in conjunction with a Wacom Tablet on El Capitan. The iMac continues to momentarily freeze before restarting itself every couple of hours while i'm using illustrator. Upon restart I am receiving the following message.

 

I've only recently fresh installed my OSX and have no idea what else I can do. If anyone has an idea of what the issue might be i'd love to hear your thoughts.

 

Thanks again!!

 

Sun Apr 24 14:08:01 2016

 

*** Panic Report ***

panic(cpu 6 caller 0xffffff802831f544): "zalloc: zone map exhausted while allocating from zone kalloc.48, likely due to memory leak in zone kalloc.256 (1182363648 total bytes, 4618599 elements allocated)"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.40.184/osfmk/ker n/zalloc.c:2628

Backtrace (CPU 6), Frame : Return Address

0xffffff810adf3730 : 0xffffff80282dab12

0xffffff810adf37b0 : 0xffffff802831f544

0xffffff810adf38e0 : 0xffffff802883933b

0xffffff810adf3900 : 0xffffff802883cb74

0xffffff810adf3920 : 0xffffff80288c3bea

0xffffff810adf3940 : 0xffffff80288c3b1d

0xffffff810adf39e0 : 0xffffff80288c3095

0xffffff810adf3a20 : 0xffffff7faa874b6d

0xffffff810adf3aa0 : 0xffffff7faa855673

0xffffff810adf3af0 : 0xffffff7faa850f07

0xffffff810adf3b40 : 0xffffff7faa856354

0xffffff810adf3ba0 : 0xffffff7faa857328

0xffffff810adf3be0 : 0xffffff80288df277

0xffffff810adf3d20 : 0xffffff8028397cc0

0xffffff810adf3e30 : 0xffffff80282df283

0xffffff810adf3e60 : 0xffffff80282c28b8

0xffffff810adf3ea0 : 0xffffff80282d2665

0xffffff810adf3f10 : 0xffffff80283b8bda

0xffffff810adf3fb0 : 0xffffff80283eca96

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C743 3]@0xffffff7faa841000->0xffffff7faa8acfff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff 7fa8b2c000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7fa9681000

 

BSD process name corresponding to current thread: Adobe Illustrato

 

Mac OS version:

15E65

 

Kernel version:

Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64

Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839

Kernel slide:     0x0000000028000000

Kernel text base: 0xffffff8028200000

__HIB  text base: 0xffffff8028100000

System model name: iMac12,2 (Mac-942B59F58194171B)

 

System uptime in nanoseconds: 28500808860174

Zone Name              Cur Size  Free Size

vm objects            283943520        480

vm object hash entri   46496000       3160

VM map entries         93025920      17840

pv_list                28483584      11328

vm pages              131475648      11648

kalloc.16              36082368        208

kalloc.32               1641024      47872

kalloc.48             108464832          0

kalloc.64              96937344       1024

kalloc.80               1364000        400

kalloc.96               2231424      26592

kalloc.128            334848000          0

kalloc.160              2473760     512800

kalloc.256           1182363648       2304

kalloc.288              3107520      93888

kalloc.512            575332352       1536

kalloc.1024             6754304     448512

kalloc.2048             5517312       2048

kalloc.4096             8187904          0

kalloc.8192             8085504       8192

mem_obj_control        18599616       2480

ipc ports             179537440       2560

threads                 1881648     526768

x86 fpsave state        1308736     456768

uthreads                1131600     369984

vnodes                 31705680       2640

namecache               6054720       2976

HFS node               19512720     638288

HFS fork                6049792     372480

cluster_write           3664200       6448

buf.8192                1163264          0

ubc_info zone           4298536     531872

vnode pager structur    1936000     223880

compressor_pager       71651328       5504

compressor_segment     14053376       1024

Kernel Stacks           3112960

PageTables            127328256

Kalloc.Large           63430591

 

Backtrace suspected of leaking: (outstanding bytes: 232960)

0xffffff802831f97f

0xffffff802883933b

0xffffff7faa8e60de

0xffffff7faa8653ec

0xffffff7faa850e9a

0xffffff7faa856354

0xffffff7faa857328

0xffffff80288df277

0xffffff8028397cc0

0xffffff80282df283

0xffffff80282c28b8

0xffffff80282d2665

0xffffff80283b8bda

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C743 3]@0xffffff7faa841000->0xffffff7faa8acfff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff 7fa8b2c000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7fa9681000

         com.apple.AMDRadeonX3000(1.4.2)[DC7D7378-4B4D-393A-B7E6-1ECE99B6AA42]@0xffffff7 faa8bb000->0xffffff7faad15fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff 7fa8b2c000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7fa9681000

            dependency: com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C743 3]@0xffffff7faa841000

 

last loaded kext at 8338550308920: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7fab583000, size 409600)

last unloaded kext at 7834480829841: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fab583000, size 32768)

loaded kexts:

com.apple.filesystems.smbfs 3.0.0

com.apple.filesystems.msdosfs 1.10

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.21.18

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 274.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleHDA 274.7

com.apple.kext.AMDFramebuffer 1.4.2

com.apple.iokit.IOBluetoothSerialManager 4.4.4f4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD3000Graphics 10.0.0

com.apple.AMDRadeonX3000 1.4.2

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleBacklight 170.8.9

com.apple.driver.AppleLPC 3.1

com.apple.kext.AMD6000Controller 1.4.2

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.iokit.AppleBCM5701Ethernet 10.2.0

com.apple.driver.AirPort.Atheros40 700.74.5

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 274.7

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSurface 108.2.1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOAcceleratorFamily2 205.3

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.4f4

com.apple.iokit.IOBluetoothFamily 4.4.4f4

com.apple.driver.AppleHDAController 274.7

com.apple.iokit.IOHDAFamily 274.7

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.kext.AMDSupport 1.4.2

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 6.0.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IO80211Family 1110.26

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOFireWireFamily 4.6.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac12,2, BootROM IM121.0047.B23, 4 processors, Intel Core i7, 3.4 GHz, 8 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 4.4.4f4 17685, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: Hitachi HDS723020BLA642, 2 TB

Serial ATA Device: HL-DT-STDVDRW  GA32N

USB Device: USB 2.0 Bus

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: USB DISK 2.0

USB Device: Intuos PTS

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: External USB 3.0

USB Device: IR Receiver

USB Device: Card Reader

Thunderbolt Bus: iMac, Apple Inc., 25.1

iMac (27-inch Mid 2011)

Posted on Apr 24, 2016 12:44 AM

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Q: iMac memory leak when using Illustrator

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