Q: Set up used iPhone and delete previous owner info

was given a used iPhone 4 as a gift..have info of previous owner but can't remove his information (email account, address, iCloud). How do I clear it out so I can put in my I for.

iPhone 4S, iOS 9.3

Posted on Apr 24, 2016 4:33 AM

I have this question too

Q: Set up used iPhone and delete previous owner info

All replies

Helpful answers

by ckuan,

ckuan Apr 24, 2016 4:38 AM in response to BarbaraT1
Level 7 (34,349 points)

Apr 24, 2016 4:38 AM in response to BarbaraT1

You have to ask the person who gave it to you.
Read here: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
Reply options

Link to this post

Q: Set up used iPhone and delete previous owner info

All replies Helpful answers

by ckuan,

All replies

Helpful answers