File panel does not display

My Mac is getting into a state in which I go to open or save a file and the file panel does not display. Instead, I get an empty panel. The problem will sometimes go away after a minute or two, or sometimes it goes away when I terminate some other applications running on my Mac.


I'm running El Capitan version 10.11.4.


Any thoughts on what I might do about this, or what might be wrong?


Thanks.

OS X El Capitan (10.11.4)

Posted on Apr 24, 2016 7:23 AM

Reply
2 replies

Apr 24, 2016 7:26 AM in response to Jdzik

Try starting in Safe Mode and see if the problem still occurs?

Restart holding the "shift" key.

(Expect it to take longer to start this way because it runs a directory check first.)


If this works look in System Preferences > Users & Groups > Login items and delete any third party login items.

Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours. Then log out and back in or restart and test.

Apr 24, 2016 7:28 AM in response to Jdzik

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

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File panel does not display

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